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Wireless Internet Access

Because we want to provide the best service possible to our patients and families, Howard County General Hospital is pleased to announce that we provide free wireless internet access. This service is available throughout the hospital, including patient rooms, main lobby, and cafeteria.

You should be aware that you will be on a non-secure computer network, separate from the hospital’s secure internal network. HCGH prohibits accessing, viewing, displaying, downloading, and/or copying offensive or inappropriate material while using the Public Wireless Internet Access on the Hospital campus.

HCGH cannot provide or loan laptops or computers to visitors or patients, and our Information Technology Department cannot provide technical support for non-HCGH laptops and computers.

We hope you enjoy this service and that it helps to meet your communications needs while you are our guest or visitor.

Connecting to the HCGH Public Wireless Internet Access

Because all computers and operating systems are somewhat different, these instructions are general and may not reflect exactly what you will see on your computer screen.

PC Laptops

Step 1
After turning on your laptop, find and click on the wireless signal icon at the bottom of your laptop screen. Click on “Connect to a network” (Vista) or “View available networks” (XP).

Step 2
From the list, select “hcgh unsecured network” and then click on the “connect” button.

Step 3
You will see a warning that reads: “hcgh is an unsecured network.” Click on the “connect anyway” button.

Step 4
You will see the message: “There is a problem with the security certificate.” Click on “Continue to this website.”  You will then see the HCGH Acceptable Use Policy with the title “Welcome to the Howard County General Hospital Public Wireless Internet Access.” If you agree with this policy, click “accept.”

You will now be at the HCGH Home Page and free to browse the Internet.

Mac Laptops

Step 1
Click on the Airport icon on the upper right of your laptop screen. Make sure Airport is turned on.

Step 2
The HCGH network should appear on the drop-down menu. Click on it. When connected click on “join” button.

Step 3
A message will appear that reads “cannot verify identify of this website.” Click on “continue.”

Step 4
Read HCGH Acceptable Use Policy and then click on “accept.”

You will now be at the HCGH Home Page and free to browse the Internet.

We hope you enjoy this service and that it will help to meet your communications needs while you are a guest or visitor at HCGH!


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