Talent Management and Organization Development (TMOD); Instructor: Heather Mason Williams
- Wednesday, December 17, 2014; 9:00 AM- 4:00 PM
- JHU at Eastern Campus, B102
For registration and more information
Communication has never been more important than it is today. The world has become more sophisticated and complex and people have greater expectations. At the same time, we all work in a climate of increasing time pressures, financial constraints, and personal accountability. Given such competing demands, it is not surprising that complaints and litigation continue to increase. Much of the time, these complaints and disagreements often relate more to what was said (or the way it was said) than what was done. By the end of instruction participants will be able to describe their own psychological type preferences in terms of the MBTI framework, identify the ways their type prefers to interact, and recognize behavior cues from each type preference. Please see my Learning for further details.
Sharing our expertise and experiences is at the core of our mission at the Center for Innovation. Our goal is to take the many lessons we’ve learned and the award-winning quality and patient safety programs we’ve built and refined to other hospitals and health systems.
We help our organization, and other health care organizations, to:
- Improve patient safety by changing their workplace culture, adopting new tools, and building an organizational infrastructure that will embrace change
- Increase efficiency and eliminate waste by applying process-improvement tools such as Lean methodologies, Lean Sigma, and Kaizen.
- Eliminate preventable complications of health care, including bloodstream infections, surgical site infections and deep vein thromboses.
- Lead a quality and safety revolution in your organization, by engaging everyone from the board to frontline providers in the effort.
- Improve population health to lessen the burden of chronic illness