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Clinical Practice Development Opportunities

FLEX Talk: Practical Communications Skills Using MBTI Personality Type Theory

Center for Innovation in Quality Patient Care Training Opportunities


FLEXTalk: Practical Communications Skills Using MBTI Personality Type Theory

Talent Management and Organization Development (TMOD); Instructor: Heather Mason Williams

  • Wednesday, December 17, 2014; 9:00 AM- 4:00 PM
  • JHU at Eastern Campus, B102

For registration and more information
Communication has never been more important than it is today.  The world has become more sophisticated and complex and people have greater expectations.  At the same time, we all work in a climate of increasing time pressures, financial constraints, and personal accountability.  Given such competing demands, it is not surprising that complaints and litigation continue to increase.  Much of the time, these complaints and disagreements often relate more to what was said (or the way it was said) than what was done.  By the end of instruction participants will be able to describe their own psychological type preferences in terms of the MBTI framework, identify the ways their type prefers to interact, and recognize behavior cues from each type preference.  Please see my Learning for further details.


Center for Innovation in Quality Patient Care Training Opportunities

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