We’d love to hear from you! Below is all of the information you need to contact our various departments, or you may also email customer service department at ehpcustomerservice@jhhc.com. If you choose to email customer service, please provide us with your EHP member ID number but do not include any Personal Health Information (PHI). If you need to discuss PHI, please contact us via phone.
Note: Do not use this email to select a Primary Care Physician. Click Find a Provider to select a Primary Care Physician.
| Organization | Address | Phone | Fax |
| EHP Customer Service: (M-F 8 a.m. - 5 p.m.) | 6704 Curtis Court Glen Burnie, MD 21060 | 410-424-4450 800-261-2393 866-276-7889 (Suburban Hospital) | 410-424-4895 |
| Mental Health and Substance Abuse Services: | 6704 Curtis Court Glen Burnie, MD 21060 | 410-424-4476 800-261-2429 | 410-424-4891 |
National Network of Providers MultiPlan | 866-980-7427 | N/A | |
Dental Services — United Concordia Companies Inc. United Concordia Companies, Inc | N/A | 866-851-7576 | N/A |
| Health and Dependent Care Flexible Spending Accounts — Ceridian: www.Ceridian-benefits.com | PO Box 534055 St. Petersburg, FL 33747 | 800-992-2437 | 888-342-5333 |
Cobra Services — Ceridian: www.Ceridian-benefits.com | PO Box 534066 St. Petersburg, FL 33747-4066 | 800-877-7994 | N/A* |
| EHP Care Management: | 6704 Curtis Court Glen Burnie, MD 21060 | 410-424-4480 800-261-2421 | 410-424-4890 |
| Short-Term Disability: | 6704 Curtis Court Glen Burnie, MD 21060 | 410-762-5312 | 410-762-5313 |
| Pharmacy: www.caremark.com | PO Box 961066 Ft Worth, TX 76161-0066 | 800-213-0879 | N/A* |
| 6704 Curtis Court Glen Burnie, MD 21060 | 888-895-4998 | 410-424-4604 |
| Nurse Chat | 6704 Curtis Court Glen Burnie, MD 21060 | 1-866-796-1855 pin 380 | N/A |
* do not accept faxes
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