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Improving Patient Safety with Human Factors Methods

Physician looking at a screen

Upcoming dates: October 19-20, 2017

This two-day workshop focuses on the use of human factors engineering methods to identify and mitigate system problems that cause human errors and patient safety hazards in health care. Basic principles and a variety of human factors tools are discussed and demonstrated through hands-on exercises and examples.

As health care delivery processes and technologies become increasingly complex, human factors engineering has proven a powerful approach for proactively reducing harm. These methods can be applied to a range of patient safety improvement efforts, such as identifying design flaws in medical devices, enhancing caregiver-technology interaction, evaluating health information technology solutions, designing less error-prone processes of care, and improving the quality of root-cause analyses.


Registration closes five business days before the workshop start date.

The Participant Experience

This highly interactive workshop provides ample time for participant discussions, case studies and hands-on exercises and working sessions.

Topics Covered

  • The importance of human factors in health care
  • Introduction to human factors—overview and application areas
  • A systems approach to investigating and mitigating errors associated with patient and provider safety
  • Human factors engineering and information technology
  • Care provider performance and impact on safety
  • Eliminating/mitigating hazards through human factors
  • Implementation and sustainability issues
  • Methodologies: interviews, observations, task analysis, usability testing, hazard identification and analysis, and more

Course agenda will be posted by mid-October.

Workshop Objectives

  • Appropriately define the term human factors.
  • Recognize and explain how human factors can be used within high-risk industries such as health care.
  • Apply human factors methods to proactively identify contributing factors of broken systems.
  • Plan an approach to fix the identified factors in the broken system with the goal of reducing human errors and improving organizational performance.

Who Should Attend

Health care professionals including executives, frontline clinical staff, patient safety specialists, quality improvement professionals, unit-based safety champions, clinical engineers, ergonomists, programmers, biomedical engineers, risk managers, regulatory affairs specialists, government agency personnel, and anyone involved in developing, evaluating, approving or procuring medical devices or health IT systems.

Registration and Costs

Standard Registration: $995 per participant
Group discounts of 20 percent are available when you register three or more participants.

Johns Hopkins Medical Staff: No cost. Seats are limited.

Registration fee includes instructional materials, breakfast, lunch and an afternoon snack. Participants are responsible for travel, parking and lodging.

Please see our cancellation and refund policy.


Constellation Energy Building
750 E. Pratt St., 4th Floor Conference Center
Baltimore, MD 21202
Get details on parking, hotels and attractions.


Email or call 410-637-7170.