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Armstrong Institute for Patient Safety and Quality
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Workshops and Online Learning

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The Armstrong Institute hosts training opportunities throughout the year targeted to a wide range of health care professionals, from frontline staff to executives. While most of these events are conducted in-person, we also offer an online Patient Safety Certificate Program and other programs that blend online and classroom learning formats.

Many of our events offer group discounts. Please visit the event websites for details.

Join our email list to receive notices of upcoming programs.

Note for JHM Employees: Please email us at to indicate the workshop that you would like to attend. The Institute's Learning and Development team will respond to your request. Other training and educational opportunities can be found in the Programs for Faculty and Staff section.


CUSP Implementation Training

Learn how your organization can adopt CUSP -- the Comprehensive Unit-based Safety Program -- to energize patient safety efforts among frontline providers and tackle the hazards that threaten your patients. Adopted by more than 110 units across Johns Hopkins Medicine and thousands of units outside of Hopkins, CUSP has been used to target a wide range of problems: patient falls, hospital-acquired infections and medication administration errors, to name a few. CUSP has also been featured in many large-scale patient safety and quality improvement efforts, including a project in which 1,100 intensive care units across the United States reduced central line-associated bloodstream infections by 40 percent. This program is now offered in a blended format, combining nine online learning modules followed by a one-day, in-person workshop that simulates the process of launching and sustaining a CUSP team.

Upcoming dates in 2015: January 13, April 7, July 21, October 6
Registration fee: $995
Details and registration

Lean Sigma Prescription for Healthcare® 5-Day Green Belt Course

This powerful methodology combines Lean tools, in their focus on reducing waste and improving flow, with Six Sigma statistical analysis for identifying the causes of defective processes. Lean Sigma can help you to arrive at data-driven interventions for the many chronic operational problems seen in health care. Lean Sigma has been successfully implemented in various areas of hospitals including pharmacy, surgery and the emergency department. The course will prepare participants to complete a Lean Sigma project at their organizations.

Upcoming dates in 2015: March 16-20, April 27-May 1, Sept. 14-18, Nov. 16-20
Registration fee: $3,995 (additional $500 for optional Green Belt certification)
Details and registration

Lean for Healthcare 2-Day Workshop

Now more than ever, the pressure is on to provide high quality care while increasing efficiency and reducing costs. If you are looking for ways to heal healthcare from within, Lean could be your answer. Armed with Lean tools and techniques, your frontline staff can identify waste in their healthcare delivery processes and then reduce or eliminate that waste. Easy to learn and apply, Lean methodology has helped healthcare organizations to realize many benefits, including reduced patient wait times, faster processing of medications, decreased risk of medication errors, less inventory and more patient-focused processes. Lean can be applied to virtually any system where waste exists.

Upcoming dates in 2014: December 9-10
Upcoming dates in 2015: January 27-28, March 24-25, May 19-20, August 25-26, October 27-28
JHM Employees Only -- Upcoming dates at Howard County General Hospital: January 22-23, April 9-10, May 21-22. Email Jill Elphage if interested in attending one of these sessions.
Registration fee: $995
Details and registration

Fellows' Course in Hospital Epidemiology and Infection Control

This three-day training course, offered each July, offers an interactive series of sessions on basic health care epidemiology, infection prevention strategies, health care-associated infections and problem pathogens. This course includes didactic lectures and panel discussions with world-renowned faculty from various specialties. It meets requirements for infectious disease fellows for course work in health care epidemiology and infection prevention as outlined by the American Board for Internal Medicine. 

Upcoming dates: To be announced

Evaluating Quality Improvement and Patient Safety Projects

Despite many attempts to improve quality and patient safety, projects often are not evaluated and cannot later demonstrate whether improvements actually occurred. Among those evaluations that are conducted, a fair portion are done post-hoc, without a guiding conceptual framework or theory, and are underfunded. Further, contextual data that can help explain why some sites achieve greater success than others is often not collected or analyzed, constraining the application of interventions to other settings. This 2.5-day course seeks developing participants' competencies in the following areas: critiquing evaluations of quality and safety projects; designing a robust evaluation; and conducting a small-scale qualitative study.

Upcoming dates: TBA
Registration fee: $1395
Details and registration

Leadership in Patient Safety and Quality

This program prepares health care leaders to guide their organizations to reduce preventable harm, improve patient outcomes and eliminate waste in care delivery. Led jointly by Johns Hopkins faculty and clinicians from the Armstrong Institute and the Johns Hopkins Carey Business School, the course combines the science of patient safety with the leadership and management skills needed to influence new behaviors across complex health care organizations. Participants will learn approaches to meet the specific leadership challenges of building a culture of safety and creating a high-reliability organization. These include proactively identifying risks, developing a systematic approach to process improvement, providing the infrastructure for successful safety initiatives, managing innovation and creativity, and using data to guide decisions and drive improvement. They will also learn strategies for improving culture, patient and family engagement, and multidisciplinary teamwork to further their patient safety and quality objectives.
The program is divided into two, four-day residencies.

  • Residency 1: Establishing an Organizational Culture of Safety and Improvement
  • Residency 2: Implementing Patient Safety Programs. Prerequisite is Residency 1

Residency 1 can be taken independently. Residency 2 further develops participants' ability to implement and lead patient safety programs, but it is not required.

Upcoming dates: TBA
Registration fee: $5,000 (Residency 1 only); $8,000 (Residencies 1 and 2)

Improving Patient Safety with Human Factors Methods

This workshop focuses on how human factors engineering concepts can be used to identify and mitigate patient safety hazards in your health care setting. Basic principles and a variety of human factors engineering methods for hazard identification and mitigation are discussed and demonstrated through examples and hands-on exercises. Clinicians will share their stories on human factors issues and success in their setting.

Upcoming dates: March 31-April 1, 2015
Registration fee: $995
Details and registration

Leading Adaptive Change Workshop

This two-day program, with a post-workshop webinar, is offered in collaboration with the Plexus Institute. It provides participants with approaches for engaging their organizations to tackle stubborn challenges in patient safety. Too often, patient safety and quality improvement efforts fail because they focus on technical changes-such as introducing new tools and technologies-without focusing on the values, beliefs and attitudes of the group involved in the work. This workshop provides participants with concrete methods and tools for adaptive change, so that their organizations can engage groups to solve problems together, bring about behavior change, devise innovative solutions, and create sustainable improvement.

Upcoming dates: Feb. 11-12
Registration fee: $1,495
Details and registration

TeamSTEPPS© Master Training Course

This course equips patient safety leaders with the skills to develop, implement, evaluate and sustain team training programs in their facilities using TeamSTEPPS©—Team Strategies and Tools to Enhance Performance and Patient Safety. The program includes an introductory webinar, a two-day in-person course and a post-workshop coaching call.

Upcoming dates: Jan 21-22 (Webinar on Jan. 15), April 15-16 (Webinar on April 9)
Registration fee: $400 (Must register in groups of 3 or more)
Registration opening soon.

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