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Armstrong Institute for Patient Safety and Quality

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CUSP Offerings

people in training

The Comprehensive Unit-based Safety Program (CUSP) is a five-step intervention designed to give frontline staff the knowledge, tools and organizational support they need to tackle safety hazards in their environment. CUSP units have targeted a wide range of problems, such as patient falls, hospital-acquired infections, mislabeled specimens and medication administration errors. Using the CUSP framework, more than 1,100 intensive care units across the United States reduced central-line associated bloodstream infections by 40 percent.

While the CUSP concept may seem straightforward, successfully implementing the program is often another matter. Armstrong Institute experts, who created CUSP more than a decade ago and have helped spread it across Johns Hopkins Medicine to other states and internationally, are available to help guide other health care organizations in their CUSP journeys.

Interested? Email us to learn more about these opportunities. 

CUSP Implementation Training

The Armstrong Institute offers several interactive CUSP training opportunities—a one-day workshop, online learning, and a remote coaching program—to help participants to launch and sustain effective Comprehensive Unit-based Safety Program (CUSP) teams. The workshop, which simulates the journey of preparing, launching and sustaining a CUSP unit, is typically offered four times a year in Baltimore. The Armstrong Institute is also pleased to offer the workshop on-site at your location—for hospitals, health systems, hospital associations, HENS, QIOs and departments of health—to reach larger numbers of providers and administrator in a cost-effective manner.

Please email us if you are interested in hosting a workshop outside of the United States.

Coaching, Consulting and Speaking Engagements

Johns Hopkins Armstrong Institute faculty and staff can provide experienced, peer-to-peer coaching and consulting to help organizations reduce preventable harm, improve patient outcomes and experience, and reduce costs.

These programs can be applied at the unit, hospital, system, state and regional levels. Options include:

  • In-person one-day assessment with report
  • Monthly one-on-one coaching calls for one year
  • In-person talk/Grand Rounds (U.S. location)
  • Hospital-specific interactive webinar and coaching
  • Videoconference talk/Grand Rounds

Please contact us for pricing.

CUSP Learning Network

In the fall of 2011, the Armstrong Institute launched the CUSP Learning Network, a community of health care organizations committed to advancing the science of implementing and sustaining CUSP. Participants include physician and nursing executives, patient safety/quality improvement directors and advisors, and CUSP leaders from state hospital associations. These members share best practices, work together to overcome challenges, consult with one another on common problems and develop recommendations for CUSP adopters everywhere on how best to implement CUSP on a broad basis.

Participation in the CUSP Learning Network is limited to a small number of organizations that have demonstrated a commitment to the program. Please contact us if your organization may be interested in joining.

  • Hospital/Association 2015 Annual Membership (one entity): $8,000
  • Health System (up to 10 entities) 2015 Annual Membership: $13,000