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The Heart of Caring

Stories that seek the true meaning of patient- and family-centered care

This series of podcasts aims to capture the essence of patient- and family-centered care. With funding from the Josie King Foundation, we are recording stories from caregivers and patients about experiences that approach this lofty but hard-to-define ideal.

We hope you will listen to these recordings, check back frequently for new ones and consider sharing your own experiences.

To be automatically notified of new podcasts as they are posted, subscribe to our blog.

Latest Recordings

Kendra Harris

 “She couldn’t communicate any of her needs. She had to use a pencil where she traced out [words], letter by letter.”

Radiation oncology resident Kendra Harris recalls a memorable patient she met as a medical student and whose story has helped her to understand the communication needs of patients.

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 “His spirit just lifted. He seemed so touched. He wanted to learn what he could do to keep himself healthy…”

Sarah Andryauskas

Sarah Andryauskas, a nurse in the adult Emergency Department at The Johns Hopkins Hospital, explains how she helped a vision-impaired patient to better track his blood glucose.


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Peter Pronovost

“I said to them, You have exhausted all the medicines that I have...What I have left is to pray with you.”

Critical care specialist Peter Pronovost reflects on how opportunities for delivering patient- and family-centered care often arrive at unexpected moments.


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 Daniel Munoz

"Yes, she’s 99, but she gardened yesterday.”

Physician Daniel Munoz reflects on a decision about whether to place a very elderly patient—who had said she did not want to depend on machines to live—on a ventilator.

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Related Websites

For more resources in patient safety and quality, visit the sites of two Hopkins groups that are now part of the Armstrong Institute.
•  Quality and Safety Research Group
•  Center for Innovation in Quality Patient Care
 

Patient Safety Forum

Learn more about the Patient Safety Forum

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