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COVID-19 Update

 

Making an Appointment

 
 

We Are Here and Ready to Safely Care for You

At Johns Hopkins Medicine, your health and safety are our very highest priorities. We are ready to care for you and your family in our hospitals, surgery centers, and through in-person clinic and online video visits. Learn how we are keeping you safe and protected so that you can get the care you need.

View our in-person and video appointment options.

Learn about surgeries and procedures during COVID-19.

Message from Our Director Dr. Peter McDonnell

 

How We Make Sure You Are Safe

To help prevent the spread of COVID-19, our doctors and care teams are taking extra precautions to make your visit as safe as possible.

clipboard and a test tube

Testing and Screening


a person wearing a mask

Masks and Protective Equipment


a hand with a cleaning cloth

Cleaning


people waving each other

Physical Distancing


 

How to Schedule Your Appointment

Video Visits (Telemedicine)

Many new and existing Johns Hopkins patients have the option to have a video appointment (telemedicine) with their provider, depending on their healthcare need. If you don't have a device to use for a video visit, you and your provider may decide that a telephone call will meet your needs.

New Patients
(not previously seen by the Wilmer Eye Institute)
Existing Wilmer Eye Institute Patients
 

Frequently Asked Questions

  • How to Request a Telemedicine Appointment
    Patients with a MyChart account can participate in a live-video appointment, called a video visit. A video visit can be scheduled through MyChart or by calling 410-955-5933. If you are a new patient or need to set up a MyChart account, a member of our team can help guide you through the process over a phone call.
  • Preparing for Your Telemedicine Appointment

    Upon scheduling your appointment you will receive directions to prepare you for your video visit. Be sure to complete the following steps:

    1. Activate your MyChart account.
    2. In MyChart, add or update your medication list, preferred pharmacy and allergies.
    3. While in MyChart, click on the Test Your Video button. You will be guided through a series of steps to test your system. (Step-by-step written instructions (english) (español) when using a computer or laptop.)
    4. Upload any images of your eye you would like your doctor to review to mychart.
  • What to Expect Before Your Telemedicine Appointment

    Shortly before your appointment you will be contacted by a member of our team to ensure you are ready for your appointment by completing the following:

    • Activated your MyChart account.
    • In MyChart, you’ve updated your medication list, preferred pharmacy and allergies.
    • While in MyChart, click on the Test Your Video button. You will be guided through a series of steps to test your system. (Step-by-step written instructions (english) (español) when using a computer or laptop.)

    We will also confirm your location and answer any questions you may have to prepare you for your appointment.

 
 

Thank you for your interest in making an appointment at Johns Hopkins Wilmer Eye Institute. A Wilmer Eye Institute coordinator is available to speak to you from 8:30 a.m. to 5:00 p.m., Monday through Friday.

To make an appointment call 410-955-5080 or toll-free at 1-888-WILMER-i.

request an appointment through MyChart

Emergency Services

If you are experiencing an eye emergency, please visit the Wilmer Eye Emergency Service, which is open 24 hours a day, 7 days a week at The Johns Hopkins Hospital's Adult and Pediatric Emergency Departments.

International Patients

International patients must schedule appointments through Johns Hopkins Medicine International at: 1-410-502-7683.

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