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Participating in Your Care

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There are many ways to participate in your care at The Johns Hopkins Hospital. We encourage you to speak openly with your health care team, take part in your treatment choices, and promote your own safety by being involved with your care. Watch our patient safety video to learn how you and your family can join us as active members of your care team.

You can begin by reading about your:

To learn about what to expect during your stay, download a copy of our Patient Handbook, which covers important topics ranging from privacy, patient safety, and medical billing.

For Unresolved Issues Related to Your Rights as a Patient

Patient Relations is available to address issues related to patient rights. Please call 410-955-2273 or send an email to to speak with a Patient Relations representative. 

If your concern is not resolved to your liking, you may also contact:

Maryland Department of Health & Hygiene
Office of Health Care Quality
Hospital Complaint Unit
Spring Grove Hospital Center
Bland Bryant Building
55 Wade Avenue
Catonsville, MD 21228
Tel. 410-402-8000 or 1-877-402-8218 (toll-free)


The Joint Commission
Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Tel. 1-800-994-6610

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Leaders in LGBT Healthcare Equality

The Johns Hopkins Hospital has been recognized as a leader in LGBT patient-centered care in the 2016 Healthcare Equality Index, an annual national survey that promotes equitable and inclusive care for lesbian, gay, bisexual and transgender patients and families.

Learn more about the HEI designation.

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Maryland Patients



Traveling for Care?

Whether you're crossing the country or the globe, we make it easy to access world-class care at Johns Hopkins.

Outside of Maryland (toll free)

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Medical Concierge Services

International Patients

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Medical Concierge Services

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