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Improve the Quality and Affordability of Health Care

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Maximize value for the patients we serve with an intense focus on quality, safety and efficiency. Strive for continuous performance improvement. Lead the national conversation and exchange of ideas about high-value care.



  • Top decile quality scores
  • Decreased total cost of care
  • Increased resources to invest in the tripartite mission
  • Innovative care delivery models

Five-Year Strategies

  • Accelerate dissemination of high-value health care practices.
  • Incorporate patient, family member and employee perspectives into clinical care delivery.
  • Develop and implement clinical pathways that improve quality and reduce unwarranted variation in care.
  • Engage all stakeholders to identify risk, prevent harm and advance the science of safety.
  • Fortify a quality and safety infrastructure that enables achieving new levels of performance across JHM.
  • Explore new partnerships to foster innovation and advance the tripartite mission.
  • Align value-based physician and hospital payment models.
  • Control expenses through greater transparency and accountability.


Access tools and resources to become familiar with the Strategic Plan's goals, strategies and outcomes.

View the resources.

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