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Visitors and Family Information

Little girl in red dress holding flowers and smiling

The safety of our patients and staff members is our highest priority. To help prevent the spread of COVID-19, we are not allowing family members or visitors, except in specific circumstances. 

For inpatient hospital stays, no family members or visitors are permitted except under specific circumstances. The exceptions are:

  • To accompany the patient for hospital discharge. In this case, one visitor is allowed. 
  • For obstetrics patients, one visitor is allowed. 
  • For patients in the Special Care Nursery, two adult caregivers are allowed. 
  • If the patient is at Sibley for emergency surgery related to a traumatic event. In this case, one visitor is allowed.   
  • For patients receiving end-of-life care, two visitors are allowed at a time. Other visitors need to remain outside of the facility to rotate in for visits
  • If the patient’s care team has requested a family member or visitor be a part of scheduled family training for patients with rehabilitation or for help with cognitive needs, one visitor is allowed. 
  • For patients who have a disability and require bedside care from a caregiver, one visitor is allowed.

For outpatient visits, no visitors are permitted except for patients with a disability who require care from a caregiver. In this case, one family member or visitor is allowed. 

In the Emergency Department, no visitors are permitted in the treatment area, unless the patient is undergoing a critical care emergency or has a disability and requires bedside care from a caregiver.

Our visitor restrictions guidelines provide more detailed information. 

All family members or visitors entering Sibley will be screened for COVID-19 when they enter the facility and will not be able to stay if they have symptoms. 

We understand that this policy is not ideal or preferred. In the future, we will return to a more patient-focused visitor policy. We appreciate your patience and understanding, and our care teams are here to support you during these visits.

To help you stay in touched with your loved one at Sibley, we have created a list of virtual resources you can use to connect and assist in their care. 

Equal Visitation

Sibley Memorial Hospital values the importance of family presence and visitation and the positive impact it has on the healing and well-being of patients. Visitation is a patient right that is balanced by the primary focus of patient care and meeting the clinical needs of all patients in the facility. Patients have the right, subject to their consent, to receive the visitors they designate — including spouses, domestic partners (including same-sex domestic partners), other family members or friends — and the right to withdraw or deny such consent at any time.

Visitation privileges shall not be restricted, limited or otherwise denied on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity or disability. All visitors designated by the patient (or representative where appropriate) enjoy visitation privileges that are no more restrictive than those that immediate family members would enjoy.

Visiting Hours and Entrances

General
11 a.m. – 8:30 p.m.

Family Centered Care Unit
1:30 p.m. – 8:30 p.m.

Critical Care and Cardiac Care Units
11 a.m. – 3 p.m. and 5 p.m. – 8:30 p.m.

Psychiatric Unit
Monday – Friday: 3:30 p.m. – 4:30 p.m. and 7:30 p.m. – 8:30 p.m.
Weekends: 2:30 p.m. – 4:30 p.m. and 7:30 p.m. – 8:30 p.m.

Emergency Department
Open 24/7

Patients and visitors may use the following entrances:

  • Building A, Floor 1: Parking garage entrance open 24/7; Circle entrance open 7 a.m. to 7 p.m., Monday – Friday
  • Building A, Floor G (entrance to SASC and Imaging): Closed
  • Building B, Floor 1 (door at the clock tower): Open 24/7
  • Building D (door at circle entrance): Open 7:30 a.m. to 4:30 p.m., Monday – Friday

Patient Information Desk

Volunteers at the Information Desk will provide callers who ask for you by name with your room and phone number, unless you request at the time of admission that this information be withheld. Patient condition reports are not given. Out-of-town visitors may receive information on short-term accommodations at the Information Desk.

Parking & Transportation

Parking is available at the Hospital for reasonable rates.

The D6 and M4 Metro bus and the Number 23 Ride-On bus serve Sibley. Schedules are available at the Information Desk. There is a courtesy phone in the lobby with direct lines to taxicab companies.

Windows Café

Windows Café, our cafeteria, is located on the ground floor to the right as you exit the elevators.

Hours:

Breakfast: 6:30 a.m. – 10 a.m.
Lunch: 11:30 a.m. – 2 p.m.
Pizza, Soup, & Snacks: 2 p.m. – 3:30 p.m.
Dinner: 4:30 p.m. – 7 p.m.

There is a vending area open 24 hours a day adjacent to the cafeteria with snacks, beverages and light meals.

Wireless Internet

Wireless internet access is available in Windows Café. The service is free and is provided for the convenience of patients, visitors and guests.

Purée

Puree
Purée juice

Purée, a 100% organic, raw vegan, fresh, cold-pressed juice bar is located in the lobby of Building B.

Hours: Monday through Friday, from 7 a.m. to 7 p.m. and Saturday and Sunday, from 9 a.m. to 5 p.m.

“We strongly believe, and research substantiates our belief, that nutrition is a key component of overall health and disease prevention. We strive to ensure that our patients, visitors and staff are offered healthy—and delicious—food options, not only to please their palates, but their bodies as well.” —Richard O. Davis, Ph.D., president and CEO of Sibley Memorial Hospital.

Purée's mission to source organic, local ingredients directly aligns with Sibley's commitment to helping our community maintain a healthy and green lifestyle.

Au Bon Pain

Au Bon Pain is located at the garage entrance of Building A. 

Hours: Monday through Friday, from 8 a.m. to 3 p.m.

ATM

An ATM machine is located in Building C, Level 1 opposite the elevator and on the main floor to the right of the elevators.

Smoking: Tobacco-Free Campus

To promote the health and safety of patients, staff and visitors, Sibley Memorial Hospital is a tobacco-free campus. Smoking is not permitted in any area of the hospital or on the grounds. Medical treatment for nicotine addiction may be available through your physician.

Smoking cessation information:

DC Tobacco Free Families: 1-800-QUIT-NOW
American Lung Association: 1-800-586-4872