Financial Information & Assistance
A hospital bill will be mailed to you for the hospital charges only. It will include charges for all services, supplies and equipment related to your treatment, exclusive of most physician services. We will submit claims to your insurance carrier(s), providing we have all the necessary information. You will be responsible for any amount not paid by your insurance carrier(s) within 45 days, except where specifically prohibited by law. If you have any questions about billing procedures, please call Patient Accounts:
Toll Free: 855-662-3017
You will be billed separately by your physician and other specialists involved in your hospital care. For example, you may receive separate bills from your surgeon, the anesthesiologist, the radiologist, the emergency department physician or other specialists who provided care at Sibley.
Financial counselors are available to answer questions about your hospitalization. If you are not able to pay your account in full, we can help you with a payment plan. If you are uninsured or underinsured, Sibley’s Community Assistance Program is available to help pay for all or part of your hospital services. Please call the financial counselors for an application or for additional information. The hours are Monday through Friday, 8 a.m. to 4:30 p.m. Call 202-537-4160 or 202-537-4161.
Johns Hopkins Financial Assistance
If charges for services are not covered by your insurance, they are the responsibility of the patient or his/her representative. You may contact our financial counselors prior to your scheduled visit to discuss financial options including our Community Assistance Program. A deposit may be required prior to admission to cover the portion not covered by insurance or if you are self-pay.
Patients, legal guardians or parents of minor patients may receive copies of medical records for a nominal fee after submitting a HIPAA-compliant authorization form. For information, call 202-537-4088, or you may fill out the required authorization form at discharge.
If you would like to request estimated prices for the clinical services of the hospital, contact our Financial Counseling Department at 202-537-4160 or 202-537-4161.