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About Patient Relations

Here to Listen. Respond. Solve.

Sibley aims to provide the best patient experience possible. Sibley’s patient relations resource helps patients, their families, hospital staff, physicians and others communicate fully and resolve issues. During your stay, we encourage you and your loved ones to communicate with your care team about any special concerns or requests.

How to Share Your Feedback

We encourage you to discuss your feedback with your caregivers in order to resolve the issue as soon as possible. However, if your concerns have not been addressed adequately we also would like to hear from you.

Online Form for Concerns or Compliments

Patients and family members may fill out this online form to provide feedback.

Email

Concerns or compliments about Sibley Memorial Hospital can be emailed to sibleypatrelations@jhmi.edu.

Phone

Patients and family members should initially request to speak to the Departmental Manager and or Nurse Manager or contact our Patient Relations Department at 202-537-4267.

Appointment

Patients and family members can schedule an appointment to visit our office and speak with a Patient Relations team member at 202 537 4267. We can also meet with you where you are receiving care and/or attend family meetings.

Mail

Concerns or compliments may be mailed to:

The Sibley Memorial Hospital Patient Relations Department
5255 Loughboro Road NW
Washington, D.C. 20016 - 2695

Hours of Operation:
Monday - Friday
8:00 a.m. – 4:30 p.m.

For urgent issues after hours and on weekends, please contact The Sibley Memorial Hospital Operator and ask for the Nursing Supervisor on Call at 202-537-4000.

Patient Bills of Rights

Rights as a Patient (English)
Rights as a Patient (Arabic)
Rights as a Patient (Chinese)
Rights as a Patient (Spanish)