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Sibley Memorial Hospital’s Grand Oaks Assisted Living Residence Earns 2018 Bronze National Quality Award - 07/10/2018

Sibley Memorial Hospital’s Grand Oaks Assisted Living Residence Earns 2018 Bronze National Quality Award

Release Date: July 10, 2018
Grand Oaks Assisted Living Residence, located on the campus of Sibley Memorial Hospital, has received the 2018 Bronze Commitment to Quality Award for its commitment to improving the lives of residents through quality care. 
The award, bestowed under the auspices of the National Quality Award Program, a quality program established by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL), honors association members across the country that demonstrate their dedication to improving quality of care for seniors and persons with disabilities, according to AHCA/NCAL.
“Less than 1 percent of assisted living communities in the U.S. receive this distinction so we are especially pleased to receive this great honor,” said Laurie Henley, executive director of Grand Oaks. "Working together to reach this milestone has made our team even better. We will not stop improving.”
The National Quality Award Program, established by AHCA/NCAL in 1996, is based on the core values and criteria of the Baldrige Performance Excellence Program, which also serves as the foundation for the metric-based AHCA/NCAL Quality Initiative. The Baldrige framework helps organizations among different business sectors improve organizational effectiveness and achieve strategy-driven performance.
The Award Program has three levels: Bronze, Silver and Gold. Providers begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision, mission statement, and key strengths and challenges. Bronze applicants must also demonstrate their ability to implement a performance improvement system. Trained examiners review each Bronze application to determine if the center has met the demands of the criteria. As a recipient of the Bronze Commitment to Quality Award, Grand Oaks may now move forward in developing approaches and achieving performance levels that meet the Silver Achievement in Quality Award criteria.
“I applaud Grand Oaks for taking this important step towards quality improvement,” said the AHCA/NCAL National Quality Award Board of Overseers Chair Alana Wolfe.
The awards will be presented during AHCA/NCAL’s 69th Annual Convention and Exposition in San Diego, California from Oct. 7-10.
According to Henley, “Grand Oaks residents enjoy the combination of a safe and supporting home-like environment that helps each resident continue an independent lifestyle and improved quality-of-life.”

About Sibley Memorial Hospital: Sibley Memorial Hospital, a member of Johns Hopkins Medicine, in Northwest Washington, D.C., has a distinguished history of serving the community since its founding in 1890. As a not-for-profit, full-service, 386-bed community hospital, Sibley offers medical, surgical, intensive care, obstetric, oncology, orthopaedic and skilled nursing inpatient services and a state-of-the-art 24-hour Emergency Department. Sibley’s campus, with its new patient tower, is also home to the Johns Hopkins Kimmel Cancer Center, Grand Oaks, an assisted living residence, a medical building with physician offices as well as outpatient surgery and imaging centers. For more information, visit

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Gary Stephenson
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