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Images and Reports: Patient FAQs

  • The eRadiology Center serves patients and physicians with the management of radiology images.
  • The eRadiology Center has 2 locations:

    • Nelson Basement B104 (located on the basement level of the bank of the visitor elevators located adjacent to the Wolfe Street entrance on the Main Loop)
    • Zayed Tower 4009 (located next to the radiology waiting area)
  • The Nelson basement center location is open Monday through Friday from 7 a.m. to 7 p.m. The Zayed center location is open 24/7.
  • Phone: 443-287-7378
    Fax: 443-769-1210
  • Your Johns Hopkins physician will need a copy of the images and the report. Your physician will submit a request to place the outside images into the Johns Hopkins Image Archive so that the images will be available to Johns Hopkins physicians. 
  • A Johns Hopkins radiologist will review your study and give a second radiology opinion, which will become a part of your medical record at Johns Hopkins. The report and images will be available to the physicians involved with your care at Johns Hopkins.
  • Yes, this is done to ensure full attention to the details of your study and to improve accuracy. The images will be stored in the Johns Hopkins Image Archive, and the report will be available for review by your Johns Hopkins physician 24/7.
  • Yes, the charge is needed to offset the necessary interpretation, staffing and equipment expenses incurred to provide the service. There is a reduced professional fee for this service, which typically ranges from $20 to $300 depending upon the complexity of the exam. For complex exams like PET scans, the cost can be up to $900. Some insurers pay for this service and we will try to collect from your insurer first. Despite the cost, we believe that this service is important for patient care.
  • You will need to complete a health information release form. One copy of your images will be provided at no charge.
  • The radiology second opinion report will be available to you in MyChart after it has been finalized. You may also request a paper copy of the report.
  • We will notify the submitter that the disc is ready for pickup by email. If the disc is not retrieved within two weeks, it will be destroyed. We are able to provide a copy of images that were downloaded.
  • Patients can contact Radiology Billing at 410-735-6731
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