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The Russell H. Morgan Department of Radiology and Radiological Science is led by world-renowned radiologists who have earned an M.D. or D.O. After an additional four years of radiology residency, training continues in a one- or two-year fellowship designed to further specialize in a specific radiology discipline. All Johns Hopkins radiologists are subspecialty trained and certified by the American Board of Radiology, having passed a standardized national examination.
Our team of expert radiologists read nearly 750,000 cases each year. To accomplish this task and ensure the highest level of patient care, teams of hundreds of staff members support this effort. Descriptions of some of those teams are listed below.
Radiology Scheduling Center
Our team members in the scheduling center focus on scheduling each case promptly and ensuring that insurance pre-authorizations are carefully managed to ensure excellent patient experience upon arrival for the examination or procedure. Verifying patient and insurance information during their conversation is the first step in quality assurance. This team works diligently to assist our patients in finding a location for services that is both geographically ideal and suits the timeline established for optimal patient care.
Nursing within the Department of Radiology and Radiological Science is a critical component of patient care. Our teams of nurses work alongside the radiologists and imaging technologists to provide an outstanding imaging experience. Nursing staff members are assigned throughout our imaging divisions.
The radiology department provides a full range of diagnostic and interventional imaging studies for inpatients and outpatients of all ages. Therefore, nursing services in these areas vary to meet patient needs and overall safety. Our nurses are strongly encouraged to pursue continuing medical education and specialty certification.
Nurses provide services to patients, including assessing and caring for patients prior to exams; administering any medications before, during or after procedures if ordered by physicians; and providing quality patient care throughout exams or procedures.
Patient Financial Counselor and Insurance Specialists
Having conversations with patients about money is not an easy task within the health care setting. Patient financial coordinators are trained to offer support to patients and assist them in understanding all of the costs associated with their examinations and procedures. Insurance and payment information is verified, co-payments are accepted, and arrangements are made to pay for services not covered by insurance carriers. Every patient is treated with respect and compassion.
Patient Service Coordinators
The friendly reception during check-in is the hallmark of our highly trained, compassionate team of patient service coordinators. They handle all administrative (nonclinical) aspects of the patient encounter, assisting each and every patient to achieve the ideal patient encounter, and maintaining accurate information on each patient. Patient service coordinators offer friendly, courteous assistance to ensure all patients have a positive experience while at Johns Hopkins.
Our more than 200 imaging technologists play a key role on the medical imaging team, specializing in cross-sectional imaging, nuclear medicine and informatics. Radiology has evolved far beyond the beginnings of X-ray as the sole diagnostic tool. Today’s imaging encompasses cross-sectional techniques, such as CT, MRI and ultrasound. The radiology department offers diagnostic imaging and treatment options for cancer and other conditions. Our imaging technologists have mastered the scientific requirements and demonstrate excellence in patient care, professionalism, radiation safety and ethical behavior.
Each of our technologists has completed at least two years of formal education at either an accredited hospital-based program or a two- or four-year educational program at an academic institution. This training includes anatomy, patient positioning, radiation safety, radiation protection and basic patient care. When combined with the required knowledge base of equipment protocols and examination technique, we find highly trained professionals ready to meet the medical imaging needs of our patients.
Our technologists are certified by the American Registry of Radiologic Technologists. In addition to passing an exam for this certification, all technologists seek additional continuing medical education.
Who is the first person from radiology that a patient in the hospital meets? Frequently, it is a member of the transportation team.
Our transporters work closely with the radiology team to make sure patients arrive safely, comfortably and on time for their examinations or procedures. After successfully completing four weeks of on-the-job training, every transporter is required to check the two patient identifiers — the patient’s name and medical record number — before moving a patient. This is the first step after greeting the patient. Whether patients are traveling in wheelchairs, on a stretcher or by bed, the transporter tries to make it a comfortable journey to radiology.
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