Background
Dr. Kathleen Sutcliffe is a professor of anesthesiology and critical care medicine at the Johns Hopkins University School of Medicine. Her research focuses on organizational adaptability, reliability and resilience. Professor Sutcliffe is the Bloomberg Distinguished Professor at Johns Hopkins University and holds a joint appointment at the Carey Business School.
Prior to joining the faculty at Johns Hopkins, Professor Sutcliffe was on the faculty at the Stephen M. Ross School of Business at the University of Michigan for more than 20 years, with four of those as associate dean for faculty and research.
She holds a Ph.D. in management (organization theory and organizational behavior) from the University of Texas at Austin, an M.N. from the University of Washington, a B.S. from the University of Alaska and a B.A. from the University of Michigan.
Professor Sutcliffe currently serves on the editorial review boards of the Academy of Management Annals, the Academy of Management Discoveries, and the International Journal of Public Management. She is a member of the Academy of Management and the Strategic Management Society.
She has taught courses on organizational behavior and organization theory, human behavior and organizations, leading and managing change, and organizational learning and “sense making” at both the graduate and undergraduate levels at the University of Michigan and the University of Minnesota.
In 2012 Professor Sutcliffe was appointed by the National Academy of Sciences Institute of Medicine to a research panel to study workforce resilience in the Department of Homeland Security. The findings of that study were published in a book, A Ready and Resilient Workforce for the Department Of Homeland Security: Protecting America’s Front Line.
Patient Ratings & Comments
The Patient Rating score is an average of all responses to physician related questions on the national CG-CAHPS Medical Practice patient experience survey through Press Ganey. Responses are measured on a scale of 1 to 5, with 5 being the best score. Comments are also gathered from our CG-CAHPS Medical Practice Survey through Press Ganey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.