Skip Navigation

Phone Service Update

We are experiencing extremely high call volume related to COVID-19 vaccine interest. Please understand that our phone lines must be clear for urgent medical care needs. We are unable to accept phone calls to schedule COVID-19 vaccinations at this time. When this changes, we will update this web site. Please know that our vaccine supply is extremely small. Read all COVID-19 Vaccine Information.

Patient Care Options | Visitor Guidelines | Coronavirus Information | Self-Checker | Get Email Alerts

Otolaryngology-Head and Neck Surgery

 

Professionalism Committee

Code of Conduct

The Department of Otolaryngology-Head and Neck Surgery has developed a code of conduct to promote a positive work environment and enable the best patient care.

Behaviors that create a civil work environment and enable us to fulfill our missions of excellence in patient care, education, and research.

    • Be respectful, civil and cooperative with colleagues and co-workers
    • Recognize that every member of the team makes important contributions
    • Ensure that all team members understand overall team goals and their roles
    • Ensure safe and thorough transfer of patient care to covering faculty
    • Practice peer and patient confidentiality
    • Avoid favoritism and side-stepping of rules
    • Arrive on time
    • Follow dress code

    • Practice frequent, respectful and clear communication
    • Recognize importance of language, non-verbal behavior, gestures and attitudes in communicating respect for dignity of others
    • Refrain from use of abusive language, threats of violence, retribution, or intimidation
    • Refrain from gossip or derogatory discourse
    • Refrain from making inappropriate remarks about quality of care in public — address colleagues directly in private setting or in privileged and confidential conferences
    • Provide prompt, direct constructive feedback in objective terms in a private setting when concerns or disagreements arise
    • Take any concern (real, perceived, big, or small) seriously and try to understand and resolve — ask for help from Department Leadership if the concern is beyond your ability or scope of authority

    • Acknowledge patients and family with eye contact
    • Introduce yourself (name and role) to patient and/or family member(s)
    • Explain to patients and family the plan of care and next steps
    • Support your colleagues/team in front of patients and family

    • Treat learners with dignity and respect.
    • Behaviors that are considered Learner Mistreatment will not be tolerated. These behaviors include:
      • Public embarrassment or humiliation
      • Name calling
      • Threaten with or engage in physical harm
      • Require learners to perform personal services
      • Subject learners to unwanted sexual advances, or ask learners to exchange sexual favors for grades or other rewards
      • Subject learners to sexist or to racially or ethnically offensive remarks/names, or to offensive remarks/names related to sexual orientation
      • Give learners lower evaluations or grades solely because of gender, or because of race or ethnicity, or because of sexual orientation rather than performance
      • Deny learners opportunities for training or rewards based on gender, based on race or ethnicity, or based on sexual orientation
      • Subject learners to negative or offensive behavior(s) based on your personal beliefs or personal characteristics other than your gender, race/ethnicity, or sexual orientation

Civility Policy for Faculty

Learn more

 

Activities

  • Faculty Reflection Rounds
  • Resident Reflection Rounds
  • Book Club
    • Undaunted Courage, Steven Ambrose
    • A Crack in Creation, Jennifer Doudna
    • The Diversity Bonus, Scott Page
    • Being Mortal, Atul Gawande
    • Cutting for Stone, Abraham Verghese
    • The Boys in the Boat, Daniel James Brown
  • Factors Related to Burnout in Otolaryngology - Head and Neck Surgery (PDF)​​​​​​​
 
 

Symposium on Humanism and Medicine (Slideshow)

Symposium on Humanism and Medicine: As if the Patient Mattered, 2019
Symposium on Humanism and Medicine: As if the Patient Mattered, 2019. View brochure.
Symposium on Humanity and Medicine 2016 brochure
Symposium on Humanity and Medicine: Furthering the Art of Doctoring, 2016. View brochure.

Symposium on Humanism and Medicine (Slideshow)

Symposium on Humanism and Medicine: As if the Patient Mattered, 2019
Symposium on Humanism and Medicine: As if the Patient Mattered, 2019. View brochure.
Symposium on Humanity and Medicine 2016 brochure
Symposium on Humanity and Medicine: Furthering the Art of Doctoring, 2016. View brochure.

Professionalism Committee Members:

Photo of Dr. Yuri Agrawal, M.D.

Agrawal, Yuri , M.D.

Professor of Otolaryngology - Head and Neck Surgery
Professor of Neurology
 
Photo of Dr. David William Eisele, M.D.

Eisele, David William , M.D.

Professor of Otolaryngology - Head and Neck Surgery
Professor of Anesthesiology and Critical Care Medicine
Professor of Oncology
Andelot Professor of Laryngology and Otology
Director of the Department of Otolaryngology-Head and Neck Surgery
 
Photo of Dr. Alexander Tell Hillel, M.D.

Hillel, Alexander Tell , M.D.

Associate Professor of Otolaryngology - Head and Neck Surgery
Assistant Professor of Anesthesiology and Critical Care Medicine
 
Photo of Dr. Sandra Yi-Sheng Lin, M.D.

Lin, Sandra Yi-Sheng , M.D.

Professor of Otolaryngology - Head and Neck Surgery
 
Photo of Dr. Marietta Tan, M.D.

Tan, Marietta , M.D.

Assistant Professor of Otolaryngology - Head and Neck Surgery
 
Photo of Dr. Bryan Kevin Ward, M.D.

Ward, Bryan Kevin , M.D.

Assistant Professor of Otolaryngology - Head and Neck Surgery
Director, Undergraduate Medical Education, Department of Otolaryngology-Head and Neck Surgery
 
back to top button