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Support Resources

Supporting the Health and Well-Being of JHM Faculty and Staff

For more than a year, across our health system, our employees have experienced many different stressors. If you, or someone you care about needs support, Johns Hopkins has a host of resources to help. We invite you to learn about the support resources available to you and to reach out to when you need help.

We believe we have a duty to care and support each other by:

  • Being aware of the risks for distress and what to look out for
  • Being willing to connect with each other in a meaningful way
  • Being informed about how to help people get the support they need
 

Support Initiatives

Our Programs

Our work is hard.  Discover how these programs can support you and your team.  Watch a 5 minute video about each support resource to learn more.

Resilience in Stressful Events (RISE)

The Resilience in Stressful Events team provides confidential peer-to-peer support for health system employees who have experienced a stressful, patient-related incident.

Johns Hopkins Employee Assistance Program

JHEAP is a free confidential counseling and support program available 24/7 for Johns Hopkins staff and household family members.

Chaplains at JHM

Chaplains at Johns Hopkins Medicine support staff, as well as patients and families. Chaplains are available 365 days, 24/7, either in person, phone or virtual.

Healthy at Hopkins

Healthy at Hopkins covers a spectrum of healthy lifestyle strategies available for individuals and teams.

 

Support Contact Information

  • The program’s new vendor, CCA, provides 24/7 access to free counseling and referral services for Johns Hopkins Medicine and Johns Hopkins University employees and their household family members.

    Confidential services and resources include:

    • Emotional support to help manage stress (at work or home), emotional distress, a difficult life transition or other challenges
    • Referrals for child care and elder care, pet care and household services
    • Consultations for legal and financial services

    All Johns Hopkins Health System employees can access JHEAP by the following.

    • Phone: 888-978-1262
    • Online: myccaonline.com, Company Code: JHEAP
    • Mobile app: CCA@YourService | Access Code: JHEAP

    View the JHEAP program overview flyer.

  • The Resilience in Stressful Events team provides confidential peer-to-peer support for health system employees who have experienced a stressful, patient-related incident. The RISE team is available 24/7.

    The Johns Hopkins Hospital, Johns Hopkins Bayview Medical Center, Pager: 410-283-3953 CORUS: JHH - Patient Safety - RISE Team (c2227)

    Sibley Memorial Hospital: Voalte under SMH RISE; if you do not have Voalte, email smh-rise@jhmi.edu

    Suburban Hospital: 301-896-RISE (7473)

    Johns Hopkins All Children’s Hospital: 727-767-RISE (7473)

    Howard County General Hospital: Pager: 410-232-5423 CORUS: HCGH-RISE TEAM HCGH (C2257)

    Watch the webinar presented by Cheryl Connors, DNP, RN, NEA-BC, team director for the Resilience In Stressful Events (RISE) program at the Johns Hopkins Armstrong Institute.

  • Spiritual support for individuals and teams.

    The Johns Hopkins Hospital Main: 410-955-5842
    On Call: 410-434-0909

    Johns Hopkins All Children’s Hospital 727-767-4258

    Johns Hopkins Bayview Medical Center 410-550-7569

    Howard County General Hospital 410-740-7898

    Sibley Memorial Hospital 202-537-4084

    Suburban Hospital 301-896-3178

  • Provides assessment and management of mental illnesses like major depressive disorder, panic disorder and post-traumatic stress disorder for faculty and staff working at JHH and Bayview. Providing stress management mindfulness meditation sessions available to all JHM staff on Zoom.

    Access stress management sessions: https://jhjhm.zoom.us/j/747490420
    Meeting ID: 747 490 420

    Sessions are every Wednesday at 12 noon  

    Johns Hopkins Medicine Adolescent Depression Awareness Program (ADAP) educates high school students, their parents, and their teachers about the illness of depression. We aim to increase awareness and decrease stigma about mood disorders in young people to help them get the treatment they need. In this series of one minute videos, Dr. Karen Swartz and colleagues from the JHM Department of Psychiatry and Behavioral Sciences speak to parents, caregivers and friends about how to recognize symptoms of depression in teens.

    How to Deal with Coronavirus Burnout and Pandemic Fatigue                            Psychologist Carisa Parrish provides tips you can use to keep up these effective practices, avoid coronavirus “safety fatigue” or “burnout,” and protect yourself, your family and others from COVID-19.

    Learn more about Major Depression symptoms:

  • The branded employee health and well-being program for JHHS employees. Resources and programs cover the spectrum of healthy lifestyle strategies, such as sleep, meditation and relaxation techniques and are available for individuals and teams. Please click here to access the Healthy at Hopkins portal or log onto my.jh.edu and enter ‘Healthy at Hopkins’ into the ‘Search Tools+ Resources’ search engine to locate the tile. Click the heart icon in the upper left corner of the tile to pin it to your ‘favorites’.

    Download the mobile app

    Questions?

    Email healthyathopkins@jhmi.edu or call 1-833-554-4554.

    SOM faculty and staff contact wellnessprograms@jhu.edu

    Howard County General Hospital or Health Promotion at 410-370-7958 or email HCGH-wellness@jhmi.edu.

  • The Johns Hopkins Lactation Support Program helps make the transition back to work or study easier so you can express milk for as long as it is the best choice for you and the beneficiaries of your milk.

    Register for room access and amenity information.

    Upon registration you will receive a confirmation email with room details for those you selected. Additional resources and information regarding pumps, accessory kits, vending machines, policy, and more can be found on the website.

    Contact: worklife@jhu.edu or 410-516-2000.

  • Contacting 988 provides a direct connection for anyone needing support for mental health or substance use (problems with drugs and alcohol), having thoughts of suicide, or being worried about someone who may need crisis support. 

  • The National Domestic Violence Hotline, at 800-799-7233 (SAFE), can provide information and advice. Free, confidential help 24/7.


Download and Share

There are resources available to all Johns Hopkins staff to support mental, emotional and spiritual health and well-being. But not all staff know about the resources. You can help spread the word by sharing this information at team huddles and meetings, posting in break rooms, and by sharing with staff during wellness rounds.

Resource flyer

Includes contact information for each mental, emotional and spiritual health support service. Look for your work location to find the direct phone and pager numbers.

Video: Supporting Our Colleagues

Listen to Dr. Karen Swartz present data on depression and anxiety, help you recognize signs of distress in yourself and in others, and help you move that knowledge into action.

Helping Each Other Through Times of Stress

Many of us have faced challenges that are stressful and overwhelming, and we may have feelings of isolation, anxiety, hopelessness and depression. These feelings of stress can affect our work and home lives. This resource will help in identifying signs of stress in our colleagues as well as in ourselves, find ways in which we can connect with each other in meaningful ways and learn where to get support.

Tools for Managers and Leaders: Staff Support Postcards

postcard screenshot

 

Shareable digital files: Howard County General HospitalJohns Hopkins All Childrens HospitalJohns Hopkins Bayview Medical Center | Johns Hopkins Hospital | Sibley Memorial Hospital | Suburban Hospital | Home Care

 

Worksite Wellness Menu

Invite a Healthy at Hopkins team member to lead a wellness activity at your next staff meeting, or any virtual gathering. Choose from a variety of virtual activities like meditation and fitness breaks and to reduce stress and increase well-being.

Access the Worksite Wellness Menu


 

Helpful external resources to support your mental, emotional and spiritual health:

  • American Medical Association

    Caring for our caregivers during COVID-19 resources from the American Medical Association on delivering care and caring for ourselves and teams during COVID-19.

  • For Nurses: ANA Well-Being Initiative

    Free tools and apps to support mental health and resilience for all Nurses from the ANA Well-Being Initiative

  • Need a buddy? Try the PeerRx system

    A free, peer-to-peer program for physicians and others working in health care designed to provide support, connection, and encouragement. Sign up for weekly nudges and prompts for 90 second buddy “check ins”. Learn how to find your buddy and get started.

  • Silvercloud

    For JHU students, faculty and staff. Sign up for Silvercloud- a secure and anonymous on-line space to get support for stress, depression and anxiety.

Apps

Headspace

Free Resources from Headspace for the HealthCare Community

Weathering the Storm: Helping the World Curb Rising Stress and Anxiety with COVID-19.

All Johns Hokins Medicine employees 

Calm

All Johns Hopkins staff have free access to the Calm app with guided meditation, bedtime stories, soothing music and relaxation tools.

Instructions: New users will need to create an account at calm.com/jhu and follow these steps:

  • Use an @jhu.edu or @jhmi.edu email to create the account
  • Click on the confirmation email that is sent to your inbox
  • Download the Calm app from Apple App store or Google Play, or go to calm.com
 
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