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Quality Update - Winter 2011

Winter 2011

Quality Update masthead

Angela Feurer
Culturing caregivers’ hands was one of the methods used by Angela Feurer to show how easily bacteria can spread. Still, some caregivers on her unit wanted additional proof.
Photo by Keith weller

Articles in this Issue

Top Story

  • Data for the doubters
    We're constantly reminded that cleaning hands saves lives, but it's nice to see direct evidence that it works.

Features

  • Better at the bedside
    A new approach to nurse hand-off reports helps patients and family members to be partners in safety.
  • Transplant turnaround
    Better data tracking empowers a kidney program to improve patient access and increase revenue.
  • Looking forward to adverse events?
    Q&A with Stephanie Terezakis on the use of failure mode and effect analysis to prevent errors in radiation oncology.
  • Monitoring in a 'flash'
    Home care nurses use digital photography to bridge the gap between home and hospital.  
  • What an idea!
    An employee recognition program targets "Safety Stars."

Points from Pronovost

  • The wisdom of patients
    An eye-opening conversation with a patient solidifies the connection between service excellence and patient safety.

The Director's Chair

  • Measuring up
    Measurement is a vital, but often overlooked, aspect of quality improvement projects in health care.

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