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Dome - Briefcase

October 2010


Date: October 7, 2010

Making Magic Happen Every Day Employee Appreciation Week 2010
Making Magic Happen Every Day. Employee Appreciation Week 2010

Print support

As part of its ongoing push to reduce costs, The Johns Hopkins Hospital has signed an agreement with Auxilio Inc. as the sole provider for comprehensive printer, fax and scanner services. The service, which launches this month, already has identified more than $465,000 in potential savings to the hospital. Hopkins Health System spends about $5 million annually on copier and print-related expenses.

Auxilio will respond to issues related to clinical devices within 90 minutes, and within four hours for nonclinical printers and faxes. Sixteen resident managers, customer service representatives and technicians are in place to help departments with needs ranging from paper supply to conducting a needs assessment to gather information and recommend solutions. Hours are Monday through Friday, 8 a.m. to 5:30 p.m. Info: 443-287-7468.

Diversity conference

Join more than 500 Johns Hopkins leaders, faculty and staff on Nov. 4 for the seventh annual Diversity Conference sponsored by the Johns Hopkins Institutions Diversity Leadership Council. This year’s theme is Diversity and Inclusion: Fulfilling the Promise of Johns Hopkins. Taking place from 8 a.m. to 2 p.m. at the Homewood campus, the conference will examine questions related to diversity, cultural awareness, disability matters, inclusion and equity in postsecondary education. Benjamin Carson, director of pediatric neurosurgery, is the luncheon keynote speaker. Info: or Patrese Frazier, 410-516-8075.

Hail to our staff

Employee appreciation week, which took place Sept. 20–24, paid tribute to our diverse, conscientious work force. Though every member of the Johns Hopkins family is valued, special recognition went to those who exceeded expectations.

The annual Edward A. Halle Prize for Excellence in Patient Service honors an employee who shows extraordinary compassion and patient service, based on complimentary letters sent by patients throughout the year. This year’s recipient is Lorraine Saunders, a nursing clinical associate in outpatient medical oncology. One of Saunders’ many fans wrote, “She truly makes me feel special and makes each visit a positive experience—not an easy thing to achieve when I am receiving IV chemotherapy twice a week.” Saunders received a certificate and $500.

The HR Presidential Leadership Award, the highest honor, is presented to a top manager or administrator who has demonstrated outstanding performance by creating, managing and improving an environment of excellence for his or her employees. Candidates have scores on the Gallup Employee Engagement Survey that equal or exceed the 75th percentile. This year’s award went to Peg Cooper, administrator in Radiology, who received a certificate, a $500 check and a $1,000 check to use for her staff and unit.

Finally, 13 employees won Baker-King Awards, which are given to nonsupervisory staff who demonstrate outstanding work. For the complete list of this year’s winners, see