General Contact Information

  • Media Relations Phone: 410-955-6070
  • Media Relations Email:
  • After Hours & Holidays: 410-955-6070.
    If you are a journalist working on a tight deadline or if this is an afterhours, urgent request, you can call this number and ask the operator to page the media relations representative on-call.

Journalists should always work with our team first to coordinate interviews. Each team member represents several departments or specialties of medicine and is available to respond to media inquiries or interview requests in a timely manner. If you are a journalist and unsure which specialty would be most appropriate for your request, please send an inquiry to Thank you.

To review our protocol on providing patient condition updates please reference this page.

Public Relations, Media Relations and Corporate Communications Team

headshot of Susan Brickley Case

Susan Brickley Case

office: 410-740-7639
cell: 410-292-1881
Susan Case directs the marketing, public relations and internal communications efforts for Howard County General Hospital and has been in the position since 2012. 

She previously worked for Johns Hopkins Medicine, the marketing surgical services of The Johns Hopkins Hospital, including the Brady Urological Institute, the Department of Surgery, Comprehensive Transplant Center and the Department of Plastic and Reconstructive Surgery. She has more than 20 years of experience in healthcare-related marketing and nonprofit communications.

Susan earned her bachelor of science degree in journalism-advertising and a minor in English from the University of Maryland at College Park. She is a member and board member of the Maryland Society of Health Care Strategy and Market Development. She grew up in Howard County.

Beats Covered

  • Howard County General Hospital
Sharon Sopp

Sharon Sopp

Assistant Director of Public Relations and Internal Communications
office: 410-740-7646
Sharon has been communicating about the services, programs and initiatives of Howard County General Hospital since 2001. In her current role as assistant director of public relations and internal communications, she works with leaders throughout the organization, counseling on communication goals, strategies and techniques for a variety of internal and external campaigns. She works with media to facilitate coverage of the hospital's services and programs and responds to media requests for experts and/or information.

As the hospital's public information officer, Sharon works closely with the Emergency Management director to provide communications and support during crises and special operations. Sharon has received training at the FEMA Center for Emergency Preparedness.
Before joining Howard County General Hospital, Sharon worked for a Baltimore-area hospital as media coordinator. Before that, she served as a producer at WBFF-TV Fox45 in Baltimore and a producer/reporter for Howard County government television and a national news bureau in Washington, D.C.

She is a graduate of the University of Maryland, College Park, with a degree in broadcast journalism.

Beats Covered

  • Howard County General Hospital