Moving Forward at Johns Hopkins Children's Center

Drs. Hackam and Cheng, co-directors of Johns Hopkins Children's Center

The past two months have been anything but normal — for our patients and families, our community and our hospital. As we continue to navigate the effects of COVID-19, we want you to know that your comfort and safety remain our #1 priority.

At the beginning of the COVID-19 crisis, our dedicated teams quickly put measures in place to safeguard our patients, families and staff members to ensure we always had the ability to care for all patients who needed us and to conserve essential equipment and resources needed to provide safe care. As we begin to see signs that the COVID curve is starting to flatten, we are now able to gradually and systematically resume more in-person patient visits at our specialty and primary care clinics.

We know you may have concerns about coming to the hospital or to our clinics. We understand those concerns, and have partnered with our Patient and Family Advisory Councils as we redesign what our “new normal” will look like. Some of the measures we are putting in place include:

• All Johns Hopkins Children’s Center and David R. Rubenstein staff will continue to be required to wear a mask and will only be permitted to go to work if they are healthy.
• All patients admitted to the Children’s Center will be tested for COVID-19, and patients who test positive will be cared for in special rooms.
• Only one primary caregiver can accompany a patient who has an appointment at any of our clinics. Everyone else, including siblings of any age, may not accompany the patient.
• All patients age 2 and over and their caregivers will be required to wear a mask. (If you do not have one, we will provide you with one.)
• We will continue to follow rigorous cleaning and disinfection practices, guided by instruction from the Centers for Disease Control and Prevention (CDC).
• Our patient and family waiting lounges will be redesigned to ensure everyone is practicing physical distancing.
• We will provide clear guidelines for safely navigating elevators and other public spaces.

Please note that it is very important that children continue to come in for well-baby and well-child visits and to get their vaccinations. We remain available for in-person visits and continue to be available by video visits, which you can do from home or wherever you have an internet connection. We are also here to perform any urgent or emergent procedure that requires anesthesia in our pediatric-specific operating room suites.

We consider it an honor and a privilege to care for you, your family and our community. Every member of our team is working diligently to ensure you continue to receive the excellent care we strive to provide. If you have any questions, please feel free to call our appointment line at 443-997-5437. Together, we will move forward.

Tina Cheng, M.D., M.P.H. Pediatrician-in-Chief Johns Hopkins Children's Center	David Hackam, M.D., Ph.D. Surgeon-in-Chief Johns Hopkins Children's Center

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