Skip Navigation

COVID-19 Update

Due to interest in the COVID-19 vaccines, we are experiencing an extremely high call volume. Please understand that our phone lines must be clear for urgent medical care needs. We are unable to accept phone calls to schedule COVID-19 vaccinations at this time. When this changes, we will update this website. Our vaccine supply remains limited. Read all COVID-19 Vaccine Information.

Patient Care Options | Visitor Guidelines | Coronavirus Information | Self-Checker | Get Email Alerts


Patient Services

We’re here with you through every step of your visit to Johns Hopkins, so you can focus on your health.

Before your visit:

  • A medical concierge will facilitate communication in your preferred language.
  • Our medical experts will review your medical records.
  • Your concierge will provide cost estimates, schedule appointments, assist with hotel and ground transportation and more.

During your visit:

  • A culturally knowledgeable care coordinator will escort you to medical appointments.
  • Our patient experience team will help you access a range of available services.
  • Your Johns Hopkins care team stands ready to handle urgent medical needs.

After your visit:

  • Your care coordinator will ensure you have all necessary medical records, prescriptions and follow-up instructions from doctors.
  • You’ll receive a consolidated final bill, with a financial specialist available for support.
  • We’ll provide a summary of your care and remain available as you transition back home.
back to top button