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Quality Improvement Track

Quality Improvement Track

This track is designed for fellows with a keen interest in quality improvement. In addition to the core curriculum content, fellows complete two programs (listed below) unique to this track. 

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I. Certificate in Quality, Patient Safety and Outcomes Research

The certificate program requires a minimum of 21 credits, including four required courses and the practicum.

Course Learning Objectives

  • Understand how to develop a workable quality improvement and evaluation plan
  • Describe several frameworks and theories for assessing and improving the quality of medical care
  • Recognize the extent of problems in medical care patient safety
  • Design solutions to improve patient safety
  • Identify study designs and methodologies unique to patient outcomes research

Fellows must complete the following required courses and practicum. All required courses are three credits each.

  • Assessing Health Status and Patient Outcomes
  • Patient Safety and Medical Errors
  • Certificate in Quality, Patient Safety and Outcomes Research Practicum
  • Quality of Medical Care
  • Introduction to Comparative Effectiveness and Outcomes Research

Fellows must complete at least six credits from the following elective courses. Fellows may wish to concentrate on one domain or select courses from several domains.

Domain 1: Quality of Care

  • Quality Assurance Management Methods for Developing Countries (4 credits)
  • Palliative and Hospice Care: Quality of Care and Health Policy (2 credits)

Domain 2: Patient Safety

  • Patient Safety in Developing Countries (2 credits)
  • Human Factors in Patient Safety (3 credits)
  • Introduction to Health Care Quality and Patient Safety: A Management Perspective (2 credits)

Domain 3: Outcomes Research

  • Economic Evaluation I (3 credits)
  • Economic Evaluation II (3 credits)
  • Economic Evaluation III (3 credits)

Domain 4: Health Care Management Informatics

  • Population Health Informatics (3 credits)
  • Managing Health Services Organizations (4 credits)

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II. Armstrong Institute Patient Safety and Quality Leadership Academy

Course Learning Objectives

By the end of this nine-month longitudinal course, fellows will formulate, implement and evaluate a quality and patient safety project and demonstrate capacity to:

  • Discuss the role of event reporting in improving safety and building a safety culture, and the process for reviewing reported events and learning from these events
  • Discuss and apply the science of safety, patient safety culture and principles of safe design and other relevant topics
  • Apply fundamental patient safety principles, such as human factors, safe design and high reliability, to resolve significant system problems
  • Appropriately scope and outline a quality and safety project, including writing a problem statement, aim statement and metrics for evaluation
  • Conduct a stakeholder analysis, discuss the multidisciplinary nature of systems change and engage stakeholder groups for change management
  • Promote strong teamwork and communication skills in advancing patient safety and team performance
  • Summarize lessons learned from development and improvement efforts in a manuscript or thought piece
  • Understand rigorous safety culture measurement and how to analyze results to improve

Educational methods consist of:

  • Nine months of didactic training in quality and safety, held Friday mornings every other week, 9 a.m. to noon
  • Completing a QI project
  • Two-day lean six sigma training course
  • Online patient safety certificate program (available through myLearning upon enrollment)

The topics for the didactic sessions are:

  • Scoping a project, using an A3 and gap analysis
  • Translating research into practice
  • Safety culture measurement
  • Quality Improvement and public reporting
  • Design thinking
  • Coaching teams
  • Measurement in quality and patient safety/second victims
  • Just culture and adverse event reporting
  • Patient experience and patient engagement
  • Regulatory compliance in health care
  • Myers-Briggs

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