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COVID-19 Update

We continue to monitor COVID-19 cases in our area and providers will notify you if there are scheduling changes. Please continue to call your providers with health concerns. We are providing in-person care and telemedicine appointments.

Learn about our expanded patient care options and visitor guidelines.

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Home Care Group

 

Home Care Group

At Johns Hopkins Home Care Group, providing safe, high-quality care to our patients and the community is our top priority. As we continue to respond to the COVID-19 pandemic, we want to share with you the steps we are taking to reduce the spread of the virus, identify and treat patients who may be infected and maintain the safety of our patients and staff.

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  • Patient and Household Screenings: You will receive a phone call from our staff prior to your visit. They will conduct a COVID-19 screening by asking you a few simple questions. Please be open with our staff, so they can ensure the proper safety procedures are followed.
  • Patient Masking and Physical Distancing: We ask that only the patient and caregiver be present in the room during the visit, and when possible, that you maintain six feet of distance from our staff. We require all patients, over age 2, and caregivers to wear masks for the entire length of the visit.
  • Daily Staff Screenings: All of our staff members perform self-screenings each day. They use a tool developed by Johns Hopkins Medicine Healthcare Epidemiology and Infection Control to ensure a consistent screening approach across all employees in our organization. No one comes to work if there is any sign of symptoms related to COVID-19.
  • Personal Protective Equipment for Staff: We follow guidance from the Centers for Disease Control and Prevention regarding the appropriate use of personal protective equipment for our staff. This includes wearing a face shield and surgical mask throughout the visit for your protection. In addition, you may also notice that we disinfect our equipment more frequently and maintain six feet of physical distance, except when providing direct care.

All of these efforts are done in close collaboration with our experts in infectious disease prevention across Johns Hopkins Medicine, and in accordance with recommendations from the Centers for Disease Control and Prevention and the World Health Organization.

We know you may be nervous or concerned about seeking care. Please do not let the COVID-19 pandemic stop you from getting the care you or your loved ones need. We are here to help you.

Appointment and Procedure Updates

We are updating some appointment and procedure practices to help lessen the spread of the new coronavirus and COVID-19.

  • Many Johns Hopkins patients and new patients may now have the option to have a video appointment (telemedicine) with their provider, depending on their healthcare need. If you do not have a device to use for a video visit, you and your provider may decide that a telephone call will meet your needs.
  • In some cases, appointments or procedures may need to be rescheduled. If there are changes to your care, your provider will contact you.

More About Telemedicine »

 

Your Home for Quality Home Based Services

As your full-service home care provider, Johns Hopkins Home Care Group can help you get the necessary medical care you need in the place you feel most comfortable -- your home. We offer services to patients of all ages, including specialty infusion, pediatric care, home health and private duty services. We also provide a large selection of respiratory and home medical equipment. Additionally, Johns Hopkins Pharmaquip manages several outpatient pharmacy locations.

Johns Hopkins Home Care Group is here for you 24/7. Learn more about our services by calling 410-288-8100. If calling from outside of Maryland, please use our toll free number at 800-288-2838.

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Ensuring Quality Care Is Our Top Priority

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Johns Hopkins Home Care Group — including Home Health Services, Pediatrics at Home, Pharmaquip Infusion Pharmacy, Pharmaquip Equipment Services and Clinical Respiratory Care — is accredited by the Joint Commission, ensuring quality care in serving many of your at-home care needs. If the organization has not addressed your concerns, you may contact the Joint Commission’s Office of Quality Monitoring to report any quality or safety concerns, or register complaints about a Joint Commission-accredited health care organization by calling 1-800-994-6610 or emailing complaint@jointcommission.org.