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Frequently Asked Questions about Hopkins Access Line

What is the Hopkins Access Line?

The Hopkins Access Line (HAL) is a dedicated resource that connects providers to Johns Hopkins physicians to discuss patient care and potential transfer into a Johns Hopkins Medicine facility. Our experienced physician referral coordinators have instant access to the schedules, telephone numbers, and pagers of all Johns Hopkins physicians. HAL can also assist with getting patients transported to Johns Hopkins Hospital or any other Johns Hopkins medical center via the Hopkins Lifeline critical care transport service.

Why should Healthcare Providers use the Hopkins Access Line?

As a physician, your call will be handled by a highly trained HAL physician referral coordinator, with access to Hopkins physicians’ schedules, on-call lists and contact numbers. Our coordinators will help direct you to the right Hopkins physician.

If you wish to speak with a specific physician but they are not immediately available, the HAL representative will direct you to an available specialist or arrange for the requested physician to return your call.

After a patient has been accepted, HAL will keep you updated on the status of the transfer and will initiate transportation through the Johns Hopkins Lifeline patient transport service.

When should a healthcare provider call the Hopkins Access Line?

  • If you are a health care provider who would like to refer a patient for inpatient care at Johns Hopkins Hospital
  • If you are a provider caring for a patient followed by a Johns Hopkins physician and have a question regarding that patient
  • If you need to speak with a physician at Johns Hopkins Hospital for another patient care reason