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Minutes: January 19, 2011



                  3 p.m., Wednesday, January 19, 2011

                  School of Medicine Administration, Board Room 103

PRESENT: Drs. Ahn, Barker, (Punit Vaidya for Bienvenu), Chanmugam, Claypool, Cooke, Crino, Cromwell, Fine, Goldstein, Gottesman, J. Green, Herman, Ishii, Matunis, Molinaro, Nyhan, Poynton, Puttgen, Regan, Resar, Shapiro, Solomon, Stivers, Williams, Wolfgang, Mr. Johnson, and Ms. Foy

ABSENT: Drs. Ahuja, Akpek, Armstrong, Bastian, Carroll, Comfort, R. Green, Leahy, Meffert, Pavlovich, Tan (excused), Tis, Messrs. Mandell, McMillan, and Ruzevick, Ms. Fairman

GUESTS: Drs. Baumgartner and Puhan, Mr. Wilczek, Ms. Somers.

I.  Minutes

The minutes of the December 8, 2010 meeting were approved. 

II. JHU MBA Degree Options—Mary Somers, Admissions Officer

                  Ms. Somers presented information on an MBA program in Medical Service Management offered through the Carey Business School.  The program is 54 credits that can be completed in the evenings over 3 ½ - 4 years.  Classes are offered at Carey’s Harbor East campus and in Rockville.  Tuition is $1,010 per credit; faculty and staff are eligible to use up to $5,250 in tuition remission each calendar year.

                  A four-year schedule of courses was circulated which included both required and elective courses.  The final semester is a capstone project in which students function in a consulting role.

                  In addition to the degree program, the School offers a certificate program after completion of 12 credits.

                  Further information is available at  The deadline for applying is June 15th for the fall term.

                  Dr. Ishii thanked Ms. Somers for her presentation.

III. MSC Survey- Drs. Ishii and Herman

                  Dr. Ishii reported a five question survey will be sent to all faculty to ascertain faculty awareness and transparency of their departmental compensation plans.  An article on this topic will be in the January issue of Change.  Medical School Council members were urged to contact their constituents to respond to the survey.

                  There was discussion about posting departmental compensation plans online as a faculty resource.  Online posting will be discussed with department directors before implementation.

IV. Clinical Trial Consulting Service – Dr. Milo Puhan, Director of the Center for Clinical Trials

                  Dr. Puhan, Director of the Bloomberg School of Public Health Center for Clinical Trials (CCT), reported on the consulting services available to faculty through the Institute for Clinical and Translational Research (ICTR).  The service which started in October 2010 provides intellectual and methodological input into clinical research studies and research synthesis.  Services include study design, protocol development, aspects of randomized trials, regulatory issues, etc.

                  The CCT offers three hours of consulting at no charge to faculty.  Faculty are encouraged to submit a request for study design as early in the planning of the research as possible to maximize potential benefits from the consulting.  After a one hour consultation, an additional two hours of free support is available.  The ICTR also offers continuing support on a fee-for-services basis for on-going support of research studies.  Additional information is available at http:///

                  Dr. Ishii thanked Dr. Puhan for his presentation.

V.  Planning for Future Meetings- Dr. Ishii

                  Dr. Ishii reported Dr. Nichols will report on the Malaysia initiative at the February meeting, updates on LifeSpan services and Johns Hopkins International activities will be presented in March, and Dean Miller will address the council in April.  Topics suggested for future meetings included a report from Dr. Brian Gibbs, Director of the Office of Inclusion and Diversity and a presentation from the Technology Transfer Office.  An update on the Associate Professor Promotions Committee portal was also suggested.

VI.  CPA Access Initiative – Dr. William Baumgartner, Vice Dean and President and Mr. Kenneth Wilczek, Associate Dean and Executive Director, Clinical Practice Association

                  Dr. Baumgartner updated the council on the Patient Centered Access Initiative.  The goal of the initiative is to review current practices and to suggest changes in how patients can access and then get through the system.  Many of our current practices are physician-oriented rather than patient-centered.  The new patient-centered model is designed to promote better clinical care of patients, improve patient satisfaction, support new care models of clinical integration, and expedite both internal referrals and new patient referrals.

                  Under the new model, by July 1, 2011, each department will have a call center; either its own or one contracted through the CPA access services.  Both must have the same standards.  Each call center will have a dedicated and trained staff.  Going forward access services will be funded to meet the new standards

                  Dr. Baumgartner reviewed the guiding principles and focused on changes affecting the patients.  Protocols have been designed to support first call resolution.  All patient queries must be handled within one business day.  Centers will be staffed to answer calls during standard business hours (with no voice mail).  Centers will have the ability to schedule appointments at all Hopkins locations.

                  Each department has physician representation on the access planning committee.  Departmental meetings are underway concerning implementation.  Budgets and development plans are in process for a July 1, 2011 implementation.

                  Dr. Baumgartner responded to questions and noted additional providers may be necessary to handle the increased demand for services.  There was also discussion on changing the culture in such a short time frame.

                  Dr. Ishii thanked Dr. Baumgartner for his presentation.

VII.  Other Business


There being no further business this meeting was adjourned at 4:55 p.m.

                                                                                                                              Respectfully submitted,

                                                                                                                              Mary E. Foy


Future Medical School Council meetings:

All meetings will be held in the School of Medicine Board Room (SOM 103), 3:00 to 5:00 p.m.

February 9, 2011

March 23, 2011

April 20, 2011

May 11, 2011

June 22, 2011