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Education and Services


Education and Training Requests

The JHM Office of Diversity, Inclusion and Health Equity is committed to providing diversity, inclusion, health equity, and cultural competency training across Johns Hopkins Medicine at no charge. If you would like to request training for your unit or department, please complete this training request form and a member of the ODI team will reach out to you within 48 hours or 2 business days.

Training Request Form

Unconscious Bias and Diversity Awareness Facilitator Train the Trainer Program

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Diversity and inclusion is a core value of Johns Hopkins Medicine. We need your help to ensure that that all patients are welcome, all faculty, staff, and learners are respected and that equity is paramount. The JHM Office of Diversity, Inclusion and Health Equity is seeking applicants for the Unconscious Bias and Diversity Awareness Facilitator Train the Trainer Program, where facilitators will be trained to deliver unconscious bias and diversity awareness trainings to the colleagues at their entities.

Facilitator Requirements:

  • Must have approval from manager/supervisor
  • Must be in good standing (attendance and good performance evaluations)
  • Must demonstrate the ability to serve as a facilitator for unconscious bias and diversity awareness training

As part of your training, you will be required to attend:

  • One 4-5 hour in-person/remote training session
  • One 1-hour group web meeting the following month
  • One in-person/remote 90-minute to 2-hour certification presentation session

Facilitators will be expected to conduct unconscious bias and diversity trainings at their entities as their schedules allow.  If you are interested in serving as a facilitator, please complete an application form. Your application will be reviewed and then you will be contacted for a 15-minute interview/conversation.

Submit an Application


Online Training and Education

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Online myLearning Training and Education

  • This course is designed to provide all staff members with both fundamental cultural competency knowledge about the transgender population as well as specific language to use to demonstrate respect and inclusion with patients, families, and co-workers. Access the course on myLearning.

  • Provides an overview of how patients can voluntarily self-report their sexual orientation and gender identity (SOGI) data in the Epic Welcome module on self-registration kiosks throughout the health system. The course also teaches clinicians and non-clinicians how to document SOGI data in Epic’s Demographics and SOGI SmartForm sections. Access the course on myLearning.

    NOTE: These options will become available during an upcoming Epic upgrade to be announced.
  • This interactive course introduces cultural sensitivity through changes in national, state, and local demographics, key definitions and concepts related to culture (race/ethnicity, language, religion, gender identity, and sexual orientation), social determinants of health, health literacy, and unconscious bias and their impact on health and healthcare disparities and health equity. Strategies for addressing disparities, unconscious bias, and improving patient-provider communication are also provided. Access the course on myLearning.
  • These 90-120 minute sessions are designed to stimulate productive discussions related to current events that impact our healthcare community and enterprise. Below are topics presented previously through seminars sponsored by the Department of Medicine that can be scaled to JHM. Other topics may arise as needed.


External Online Education and Training

  • Target audience: Staff
    We all have unconscious bias toward someone or something. Learn the reasons, the impact, and the solutions. Includes one course and 5 videos:
    • Unconscious Bias Course
    • Video: Understand unconscious bias in hiring
    • Video: Why unconscious bias matters to business Video: What is unconscious bias?
    • Video: Implicit associations and unconscious bias
    • Video: How to counter bias
  • Free, continuing education e-learning programs offered by the U.S. Department of Health and Human Services, Office of Minority Health to help health care professionals provide culturally and linguistically appropriate services (CLAS). Programs are available for the following disciplines:
    • Behavioral Health*
    • Communication Guide
    • Disaster and Emergency Management Personnel*
    • Nurses*
    • Oral Health*
    • Physicians*
    • Promotores de Salud and Community Health Workers

    *CMEs/CEUs provided

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In-Person Education and Trainings

  • Collecting Patient Sociodemographic Data
    Target audience: All staff who collect patient sociodemographic data
    This presentation covers the intersection between sociodemographic data (race, ethnicity, and language [REaL], sexual orientation and gender identity (SOGI), preferred name, naming conventions, and dates), cultural competency (including the business case for cultural competency), and health equity.

    Proud Partner
    Target audience: Staff
    Provides participants with the knowledge and skills needed to be an agent of change to improve the cultural climate for our LGBTQ patients, families, and colleagues.

    Unconscious Bias
    Target audience: Anyone who would like to increase their awareness of unconscious bias and strategies to mitigate it

    Unconscious Bias: How to Navigate Hidden Bias in Faculty Search and Recruitment
    Target audience: Those participating in faculty search committees

  • Diversity and Inclusion Training Components | Hopkins Leadership Essentials (formerly HR Essentials)
    Target audience: Newly hired and promoted Directors, Managers and Supervisors (or those not having had L&OD leadership development classes)

    Leading a Multigenerational Workforce
    Target audience: Open to anyone

    Cohort Program Diversity and Inclusion Training Components Director Program
    Target audience: Directors and Administrators, Managers of Managers

    JHM Leadership Development Program
    Target audience: Vice President, Professor, Associate Professor, Director or Administrator

    Lead Development Program
    Target audience: Employees who are (team) leads or who aspire to be in a lead role

    Management Development Program
    Target audience: Newly hired and promoted Assistant Directors, Managers and Supervisors (or those not having had L&OD leadership development classes)

  • JHM | Language Services for Patients, Family and Friends: Best Practices in the Use of Language Services
    Target audience: Compliance course for all JHM staff

    JHM | Video Remote Interpretation (VRI) Training
    Target audience: Any staff members who interact with patients and would need an interpreter via video

    Real Strategies Utilizing Interpretation Services with Patients and Families
    JHM Office of Diversity Grand Rounds (February 25, 2020)

    For more information about trainings offered by Language Services, visit the Language Services Resources page. (JHED login required)

  • Organizational Equity (OE) advises Human Resources, Managers, and Employees across the Johns Hopkins Health System on policies regarding Equal Employment Opportunity, Reasonable Accommodations for individuals with disabilities, Religious Accommodations, and Affirmative Action Plans.

    Please contact OE at or 410-614-1558 for information about OE’s guidance and related training offerings.

  • Transgender Education
    Target audience: Chaplains
    Best practice chaplaincy with people who are transgender requires understanding the religious, social, legal, and health care policy variables that create a unique set of stressors and vulnerabilities as chaplains provide spiritual care to transgender persons in the healthcare setting. While chaplains are generally positioned to support people who are transgender, many are unfamiliar with the deeply troubling role some faith traditions’ religious convictions have played to justify hateful actions, unjust treatment, and health disparities. This workshop describes the development of a curriculum for chaplains, from diverse faith traditions and levels of training, to understand the particular dynamics surrounding a chaplain’s interaction with a transgender person, and practice strategies that respect belief systems of the chaplains while also building rapport and fostering safety with transgender patients.

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