The health and safety of our patients, their families and JHM staff members is our top priority. Our care partner visitation guidelines balance prevention of the spread of the coronavirus that causes COVID-19 with the needs of our patients and their loved ones. Guidelines may vary slightly depending on care needs and location.
Responsibilities of a Care Partner for Outpatient Visits
A care partner may be a relative, partner, friend or anyone patients choose to have at their sides during care. When permitted by the risk level, children under 18 years old accompanying adult patients to clinic visits must be supervised by an adult at all times.
Care partners must follow these safety precautions, even if vaccinated for COVID-19:
- Wear a face mask at all times. The following face coverings are not allowed: bandanas, gaiters, masks with exhalation valves, or clear shield-like face masks. A mask will be provided for you if you need one.
- Participate in screening for COVID-19 symptoms by answering questions when entering a building or by using Johns Hopkins’ COVID-19 screening via smartphone (see instructions below). Care partners and support persons arriving with, or later developing, symptoms of COVID-19 must leave immediately.
- Practice physical distancing of at least 6 feet.
- Wash hands or use hand sanitizer often, including upon entering the building and at entry and exit to the clinical care room.
Care partners who do not comply with these guidelines will be asked to leave Johns Hopkins Medicine’s facilities.
Please do not come to a Johns Hopkins facility if you:
- Feel sick
- Have symptoms of COVID-19 or flu-like symptoms
- Tested positive for SARS-CoV-2, the coronavirus that causes COVID-19, within the last three weeks
- Have been advised to get a COVID-19 test, but have not yet obtained one
- Are waiting for the results of a COVID-19 test
- Have been in contact with someone who tested positive for the coronavirus that causes COVID-19 within the last two weeks
- Have been asked to be on home quarantine or in isolation
Screen Before You Arrive
Fill out this form to perform a COVID-19 screening before coming to a Johns Hopkins facility. If you are unable to self-screen, you will be screened in person upon entry to the facility.
|LEVEL RED: HIGHER RISK|
|Ambulatory Surgery Centers;|
Hospital-based Adult Same Day Surgery
|Outpatient Obstetrics and Gynecology;|
Maternal Fetal Medicine, Fetal Assessment;
Fetal Therapy; or Perinatal Ultrasound
|Outpatient Cancer Center Clinics;|
|Adult Office Visits at Any Johns Hopkins Medicine Facility|
|Pediatric Office Visits at Any Johns Hopkins Medicine Facility|
LEVEL RED: More limited visits
Please review the guidelines below for visits. It is also very important to review the Care Partner Guidelines: What You Need to Know section before you come to the hospital so you can be sure you understand what is expected. Since most care partners are restricted due to safety during a red level, please review the Resources to Connect Virtually to Patients section to find other ways to visit.
Johns Hopkins Medicine evaluates its visitation risk levels every week and uses data that monitors the spread of COVID-19 in states and counties to help determine the level.
At the red level, in some cases care partners may need to request a visitor exception. Please review the guidelines below for details. All exceptions require review and approval before a care partner may arrive. Please talk to your provider or care team about an exception.
One care partner who has an approved exception is allowed per patient. Exceptions may be granted under the following circumstances:
- A patient with a disability needs assistance.
- Up to two care partners may be identified so they can take turns being with the patient 24 hours per day, if needed.
- One care partner may be at the bedside at a time.
- A patient is undergoing emergency surgery related to a traumatic event.
- The care team for a patient with rehabilitation or cognitive needs has scheduled care-partner training.
- In-person bedside discharge education is required for a patient and care partner.
Red Level Inpatient Care Partner Guidelines - More Limited
|Type of Inpatient Visit||Number of Care Partners|
|Confirmed or Suspected COVID-19||Adult |
(e.g., semiprivate rooms, bays, waiting rooms)
|Adult patients prior to a surgery or|
procedure requiring an inpatient
hospitalization in a private room
(Patients in private rooms)
|Patients requiring aerosol-generating|
|End of Life|
|Obstetrics/Labor and Delivery|
(Patients who do not have COVID-19/are not
suspected of having COVID-19)
|All Other Adult Inpatients (Patients in private rooms)|
|Please note: In certain cases of extremely immunocompromised or high-risk patients, the clinical team may restrict visitation if they determine the risk to be prohibitive.|