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COVID-19 Update

Learn How Your COVID-19 Self-Screening Tool Works

For many appointments at Johns Hopkins Medicine, patients will be asked to self-screen for COVID-19 on their mobile device. Patients may also invite their care partner accompanying them to their appointment to virtually screen once the patient has successfully used the tool. Please remember that to help reduce the spread of COVID-19, we are not allowing visitors, family or care partners to accompany patients, except in very limited circumstances. Review our Johns Hopkins Medicine visitor policy for full details.

Here are instructions for our self-screening tool.

  1. The day before your appointment a text message will be sent to your mobile device. An example of the text message is shown here.
    A screenshot of a text message including a link to the COVID-19 digital screening tool.
  2. Once you click on the link, you will be taken to screens that ask for the patient's birth date and confirms the appointment information.
    A screenshot of a webpage asking the user to enter their date of birth.
  3. You will then be asked several screening questions for COVID-19. Click on the response that is accurate for you on each screen.
    A screenshot showing a webpage prompting the user to answer questions about COVID-19 symptoms.
  4. Based on your answers, you will receive a green or red screening badge on your phone. A green screening badge means you should come to your appointment as scheduled. A red screening badge means you indicate possible exposure or symptoms concerning COVID-19. Call your doctor’s office right away and discuss next steps.
    examples of covid-19 screening test
  5. If you receive a green screening badge, you will need to show the green screen on your mobile device when you arrive at our care facility. You can also print or email yourself your result screen and bring that with you.

    If you can’t find the green screen on your mobile device, go back to the text message you originally received and click on the link again. Enter the patient's date of birth and the green screen should appear.
    A screenshot of a webpage displaying a green badge, acknowledging clearance to attend the in-person appointment.
  6. If you receive a red screening badge and your doctor’s office has told you to come to your appointment, show the red screen when you enter our care facility. The screener at the entrance will check with your doctor’s office before allowing you into our care facility.

    If you can’t find the red screen on your mobile device, go back to the text message you originally received and click on the link again. Enter the patient's date of birth and the red screen should appear.
    A screenshot of a webpage displaying a red badge, indicating the user should not attend the in-person appointment.
  7. Your screening badge is only valid for the day of your appointment. If your badge expires, you will see a blue screen. You should receive a new link for each day you have an appointment.
    A screenshot of a webpage showing an expired link message.
  8. Once you (or parent/guardian) complete this self-screening tool, you can invite your care partner to self screen.
  9. You will first be given a link to the Johns Hopkins Medicine visitor policy for review. In general, in order to prevent the spread of COVID-19, patients must come to appointments alone unless the patient is a child or has a disability that requires care from a caregiver due to the specifics of their disability. Please carefully review our visitor policy before sharing the self-screener with a care partner – the screening tool does not check to see if someone meets the exceptions listed in our policy.
    A screenshot showing text under buttons for "Print" and "Email" that says  'To add a visitor/parent/guardian, please read the visitor guidlines here'. The message ends with a link.
  10. Once you determine if your care partner meets the requirements on the visitor policy, click Add a New Visitor or Add Existing. When adding a new visitor, you will need to enter the visitor’s name, contact information and date of birth to use as an identifier. If you click Add Existing, a searchable dropdown opens.
    A screenshot of the Add Visitor screen, with the "Add New Visitor" button highlighted in red. There are fields for first and last name, email, phone, and date of birth. A second screenshot of the "Existing Visitors" screen, with a dropdown selector.
  11. Your visitor will get an email or text.
    A text message that says 'Johns Hopkins: Hi, you have been invited as a visitor to Juliuse's appointment. Please take our COVID-19 screening:'. The message ends with a link.
  12. You can also manage your visitors by using the new Manage Visitors option in the navigation bar at the top. On mobile devices, it’s expandable by clicking the menu button.
    A screenshot of our screening tool with the menu button in the top right highlighted
  13. Select a visitor to delete or edit the information for that visitor.
    Screenshots showing a dropdown selection of visitors to edit, and then the "Manage Visitors" page where you can edit the visitor information.
  14. If a visitor passes the screening, they receive a green badge on their mobile device or through email.
    Screenshots of text and email badge confirmations stating the visitor may proceed to the appointment.
  15. If the visitor does not pass the screening, they will get a red badge and will not be permitted inside a Johns Hopkins Medicine facility.
    A screenshot of a badge that says "STOP You have symptoms suggestive of COVID-19 based on your answers. Please DO NOT come to any Johns Hopkins location"
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