Skip Navigation

Phone Service Update

We apologize that callers may intermittently experience longer than usual wait times. We are working with our phone service provider as they try to improve the situation as soon as possible.

COVID-19 Vaccine Information |Patient Care Options | Visitor Guidelines | Coronavirus Information | Self-Checker | Get Email Alerts


“Defining a ‘Quality’ Project” Workshop

woman siting at computer

It doesn’t matter even if you have a full-time role or extensive experience in identifying and defining Quality Improvement or Process Improvement (QI/PI) projects. Poor definitions and ineffective starts can doom the success of any project and everyone can benefit from practice crafting that starting point. This workshop will provide tips and hands-on exercises in groups defining Quality projects.

What you will learn

At the completion of this workshop, participants will be able to:

  • Distinguish between Research, Evidence-Based Intervention (EBI), and Quality Improvement / Process Improvement (QI/PI) projects
  • Write an effective QI/PI project charter document or AIM statement
  • Mentor, advise, and provide feedback on your peers project proposals

Who should attend

Health care professionals, including executives, physicians, nurses, hospital and medical office administration staff, laboratory and specialized health care services staff, clinical staff, and all others interested in applying Quality Improvement methodologies to health care systems and processes.

The “Zoominar” Format

• 2-hour “live” class session, hosted on Zoom

• Approximately half of the program will be comprised by small group session breakouts, and moderated report outs with experienced facilitators providing feedback

• Participants must attend the session in real time for full interactive learning, no session recording is included afterwards




The cost for this workshop is free to JHHS full-time staff, and $75 per external participant (20% discount for 3 or more).


Email us at or

back to top button