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Cancellation and Refund Policies for Training Programs

Workshops and Other In-Person Programs

Standard Participants

Standard registrants who need to cancel must do so at least 30 days before the training program date.

  • If they cancel at least 30 days before workshop, they will receive a refund minus a 5 percent administrative fee.
  • If they cancel less than 30 days before the training program, they will not receive a refund.

Registration modifications to indicate a substitute participant must be completed at least five business days before the training program date.

Registrants may cancel or modify their registration for the training program (within time frame described above) by logging into their registration record to complete this transaction.

To switch a registration to attend a different session date, registrants must contact us at least 10 business days before the training program date. Please contact AILearning@jhmi.edu to complete this transaction.

Johns Hopkins Medicine Participants

Johns Hopkins Medicine registrants who need to modify or cancel registration must do so at least five business days before the training program date.

Registration modifications to indicate substitute participant must be completed at least five business days before the workshop date.

Registrants may cancel or modify your registration at least five business days prior to the training program date, by logging into their registration record to complete this transaction.

If they cancel less than five business days before the training program date or do not show up to the program, their budget number will be charged $100 per training day (e.g. $500 for a 5-day program).

Event Cancellation Policy

The Johns Hopkins Medicine Armstrong Institute for Patient Safety and Quality reserves the right to cancel or postpone the training program due to unforeseen circumstances. In this event, Armstrong Institute will refund the program registration fee but is not responsible for travel expenses.

Online Learning

Armstrong Institute online courses are not eligible for refunds. The purchase of an online course is final. Before purchasing, please ensure that you understand the technical requirements and have appropriate online access.