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COVID-19 Update

Due to interest in the COVID-19 vaccines, we are experiencing an extremely high call volume. Please understand that our phone lines must be clear for urgent medical care needs. We are unable to accept phone calls to schedule COVID-19 vaccinations at this time. When this changes, we will update this website. Our vaccine supply remains limited. Read all COVID-19 Vaccine Information.

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Mission, Vision and Values


We partner with patients, their loved ones and all interested parties to end preventable harm, to continuously improve patient outcomes and experience, and to eliminate waste in health care.


Saving lives by leading the world in patient safety and quality care.


The Armstrong Institute seeks to embody the core values of Johns Hopkins Medicine:

  • Excellence and discovery
  • Leadership and integrity
  • Diversity and inclusion
  • Respect and collegiality

The institute also seeks to embody the core values of:

  • Patient- and family-centered care
  • Transparency


We will realize our goals by:

  • Advancing the science of patient safety and quality
  • Building organizational capacity for improvement through training and supportive infrastructure
  • Designing, implementing and evaluating interventions
  • Listening, learning and sharing

Core behaviors

  • I am humble and curious.
  • I respect, appreciate and help others.
  • I am accountable to continuously improve myself, my organization and my community.
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