Assistant Director, Lean Sigma Deployment, Johns Hopkins Bayview Medical Center
Erica Reinhardt began working in hospitals as a registered dietitian in 2006, transitioning into a food service director role, where she gained health care operations experience. During this time, Erica earned her Lean Six Sigma Black Belt and led and participated in several Lean Sigma projects.
Currently, Erica leads continuous improvement efforts at Johns Hopkins Bayview Medical Center. She mentors leaders through process improvement, educates on Lean tools and concepts, supports Lean Sigma projects and Lean Daily Management work, and leads Kaizen events.
Reinhardt received a bachelor's degree from Cornell University in Nutritional Sciences. She then attended Clemson University, where she completed her dietetic internship and earned her master's degree in Food, Nutrition, and Culinary Sciences.