Renew Your Medicaid Coverage
During the COVID-19 public health emergency, Medicaid insurance members did not have to renew their coverage. The public health emergency has now ended, and most people with Medicaid insurance will need to renew their coverage.
Beginning April 1, 2023, the Florida Department of Children and Families (DCF) started reviewing all Medicaid accounts to ensure that recipients are eligible for benefits. This process is also called Medicaid redetermination. It will be done over a 12-month period, according to the Medicaid recipient’s annual review date.
What You Need to Do
1. Log into your MyACCESS Account at myflorida.com/accessflorida to check your redetermination date and to make sure your contact information is correct so you can receive important notices about your coverage.
- If you need to make updates, click the “Report My Changes” button.
- Check the box for address, email or phone number changes.
- Add a text phone number so you can receive reminders.
- Enter the updated information, and follow prompts to finish and submit.
2. Watch for a notice from the Department of Children and Families via U.S. mail or email that your renewal information is due. When you receive the notice, go to myflorida.com/accessflorida to complete the form. If you are asked to provide additional information, do this promptly. You have 45 days to complete the renewal form, but sooner is better.
- Talk with a Johns Hopkins financial counselor by calling 410-502-6222 Monday through Friday, 8:30 a.m. to 4:30 p.m., and select Option 1 for the Medicaid redetermination option.
- Email a Johns Hopkins financial counselor at [email protected].
Medicaid Renewal FAQs
Medicaid is a joint federal and state program that provides health coverage for some families and children, pregnant people, people with limited income, the elderly, and people with disabilities.
Renewals will be reviewed and processed based on the Medicaid recipient’s annual review date. You will receive a letter and email notification when it is your turn to renew.
Watch for a notice via U.S. mail and email telling you your renewal is due. When you receive the notice, go to myflorida.com/accessflorida and follow the instructions to apply for renewal.
If you are asked to provide additional information, do this promptly so that your review can be processed. You have 45 days to complete the renewal form, but sooner is better.
You can learn more about the process at www.myflfamilies.com.
Some people may automatically qualify for renewal of their coverage and will not need to reapply. In this case, you will receive an approval letter when your Medicaid coverage has been renewed.
- Aetna Better Health aetnabetterhealth.com/florida
- AmeriHealth Caritas Florida amerihealthcaritasfl.com
- Community Care Plan ccpcares.org
- Humana Healthy Horizons humana.com/medicaid/florida-medicaid
- Molina Healthcare molinahealthcare.com
- Simply Healthcare Plans simplyhealthcareplans.com
- Sunshine Health sunshinehealth.com
- United Healthcare Community Plan uhccommunityplan.com
There are exceptions to Johns Hopkins’ participation in these plans based on the provider group, physician location or specialty. To confirm coverage of your specific physician or provider, please contact the plan directly.
If you are no longer eligible for Medicaid, there are other options:
- If you have children under the age of 18, you may be able to purchase low-cost insurance for your children from Florida KidCare. Visit floridakidcare.org to learn more.
- You may be able to buy a health plan through the federal Health Insurance Marketplace. Call the Marketplace Call Center at 1-800-318-2596 for information. TTY users can call 1-855-889-4325.
To learn more about these options, talk with a Johns Hopkins financial counselor by calling 410-502-6222 Monday through Friday, 8:30 a.m. to 4:30 p.m., and select Option 1 for Medicaid redetermination. Or, email a Johns Hopkins financial counselor at [email protected].