Financial Policy
The goal of Wilmer Optical is to provide the best possible and vision care with high quality products. In an effort to keep the costs of this care down, Wilmer Optical has established this financial policy.
It is your responsibility to pay at the time of service. We accept cash and Visa, MasterCard, American Express, Discover credit and debit cards for your convenience. We also use TeleCheck to process all personal checks, sorry no company checks accepted. All returned checks are subject to TeleCheck collection policies.
Insurance - We will gladly bill the primary vision insurance carriers with whom we have a contract as a courtesy to you. We are unable to bill secondary insurance. If we are not contracted with your insurance company we will provide you with an itemized receipt for you to submit to your insurance company for reimbursement. In order for us to bill your insurance we must be provided with a copy of your insurance card at the time of service showing the member's name, ID and group numbers, as well as the claims billing address. Any information that is not provided on the card is the patient's responsibility. We will not bill your insurance after 30 days from the date of service. If you provide us with incorrect insurance information we will not re-bill after 30 days from the date of service. Because every insurance plan is different, we recommend you contact your insurance company prior to your appointment to verify eligibility and plan coverage. Wilmer can not accept responsibility for knowing your insurance coverage, collecting from the insurance company or negotiating settlements on a disputed claim. The covered amounts given over the phone or Internet from your insurance company are an estimate and they may pay a different amount than quoted. Any difference is your responsibility. You are ultimately responsible for your account regardless of your insurance coverage. Wilmer Optical’s usual and customary fees will be itemized for you, as well as your estimated fees after your insurance company pays. The estimated fees are due at the time of service. Any difference between the estimated amount you pay and the amount the insurance actually pays is also your responsibility. Please remember that insurance coverage is typically a defined benefit and is not intended to cover the cost of examinations or optical products in full.
Wilmer Optical reserves the right to pass any unpaid bills to a third party on any account not paid in full within 180 days.
