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Home > US Family Health Plan > Members & Visitors > Frequently Asked Questions

Advanced Questions

Full benefits details can be found in the Member Handbook.

If you can't find an answer to your question below, try the Basic FAQs.


Frequently Asked Questions

Member FAQs
1. What should I do if I have a medical emergency?
2. What should I do if I need medical care while traveling?
3. What is automatic membership renewal?
4. What do I have to do to keep my eligibility with the Johns Hopkins US Family Health Plan?
5. What medical care is not covered in the US Family Health Plan?
6. What are my premium payment options in the Plan?
7. I have a question about a bill I received. Who should I call?
8. What is case management and how can I benefit from it?
9. Where do I get my prescriptions filled?
10. What are the co-pays for prescription drugs?
11. How do I get dental care through the Plan?
12. I am a member of the Johns Hopkins US Family Health Plan and I have commercial health care insurance coverage through my current employer. Who pays my medical bills?
13. If I move, can I take my coverage with me?
14. My family needs psychological counseling. Are we covered?
15. What are my vision care benefits?
 

If you can't find an answer to your question above, try the Basic FAQs.

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