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24-Hour NurseLine & Nurse Chat Services

Nurse on phone


USFHP members can call the USFHP NurseLine telephone number to speak directly to a registered nurse any time of the day or night. Nurses will answer questions and provide information about your medical concerns, such as:

  • Your symptoms
  • Medications and side effects
  • Reliable self-care home treatments
  • Self-help and support groups
  • When to go to your doctor
  • When to go to the emergency room
  • Local physician and hospital resources
  • Wellness information  

Call USFHP NurseLine at 1-866-444-3008 For Health Information Library you will then need to punch in the Pin number: 382

Nurse Chat

For members preferring to use the Internet to obtain general health information, Nurse Chat provides live access to registered nurses. It is a free service that provides real time access for medical advice.

Nurse chat will be available 24/7. To reach Nurse Chat connect to Live Nurse Chat online dialogue about your concerns or to link to the Health Information Library or other health reasons like Symptom Checker.


Sign in for 24/7 secure access to your health information:

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Health Information Database