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US Family Health Plan

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24-Hour NurseLine & Nurse Chat Services

Nurse on phone

NurseLine

USFHP members can call the USFHP NurseLine telephone number to speak directly to a registered nurse any time of the day or night. Nurses will answer questions and provide information about your medical concerns, such as:

  • Your symptoms
  • Medications and side effects
  • Reliable self-care home treatments
  • Self-help and support groups
  • When to go to your doctor
  • When to go to the emergency room
  • Local physician and hospital resources
  • Wellness information  

Call USFHP NurseLine at 1-844-344-4218 For Health Information Library you will then need to punch in the Pin number: 382

Nurse Chat

For members preferring to use the Internet to obtain general health information, Nurse Chat provides live access to registered nurses. It is a free service that provides real time access for medical advice.

Nurse chat will be available 24/7. To reach Nurse Chat connect to Live Nurse Chat online dialogue about your concerns or to link to the Health Information Library or other health reasons like Symptom Checker.