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Answer Center

We are pleased to announce a new feature on our Web site. We know you have questions about the Johns Hopkins US Family Health Plan—how it works, what to do, what not to do—and Customer Service has the answers. So we asked them to sponsor a regular column addressing the most popular topics. With each new season we will feature a new USFHP Customer Service Supervisor answering questions members have been asking.

Can't find the answer you were looking for? Visit our standard FAQ's page here.