Q: Last month my husband called for an ambulance to be sent to our location after I was unconscious from a fall, but when they got here, I felt better and I didn’t end up going to the hospital. Will I be billed for this service?
A: Although the Johns Hopkins US Family Health Plan does cover medically necessary ambulance transportation, please be advised that if an ambulance was sent to your location and you refuse treatment or no longer require the transportation, you may be responsible for the costs associated with the dispatching of the ambulance.
Q: I’m not a member yet, but wanted to know about your hours of operation at the primary care sites?
A: Most of our primary care offices, and it varies by location; offer at least one night a week of evening hours. Our Johns Hopkins Community Physicians practices at Odenton, Canton Crossing and North Bethesda are open on Saturdays from 9 a.m. to 1 p.m. for urgent care appointments. Please view this page for all of out locations and find out about locations, doctors, and their hours of operation.