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October 2011 Q&As

customer service spring 2011

Q: Do I have to sign up for Medicare Part B?

A: No, it is not required; however, we strongly encourage all members to sign up for Medicare B once eligible. Once you’re enrolled with Medicare B, we waive all premiums and co-payments (except for pharmacy prescriptions). If you choose not to take it, you can keep your USFHP coverage, but later if you want to enroll, Medicare will charge you an extra 10 percent of the of the Part B premium for every year that you did not take it.

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Q: When do I show my Medicare card instead of my USFHP card?

A: Members who have coverage under both the Johns Hopkins USFHP and Medicare may only use Medicare benefits for conditions and services that are not covered under the TRICARE Prime benefit, such as end-stage renal disease or chiropractic care. Please keep in mind, the Johns Hopkins USFHP is your primary insurer, and you should only show your USFHP card. Medicare cannot be billed for services that are covered by the Johns Hopkins USFHP. Members who file Medicare claims, or who have claims filed on their behalf, are in violation of the conditions of participation for our plan and can be disenrolled.

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Q: How do I find out what services are not covered by USFHP?

A: You can find that information in your Member Handbook or online (http://www.hopkinsmedicine.org/usfhp). You can also contact Customer Service any time for assistance at 1-800-808-7347.

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