We are pleased to announce a new feature on our Web site. We know you have questions about the Johns Hopkins US Family Health Plan—how it works, what to do, what not to do—and Customer Service has the answers. So we asked them to sponsor a regular column addressing the most popular topics. With each new season we will feature a new USFHP Customer Service Supervisor answering questions members have been asking.
Can't find the answer you were looking for? Visit our standard FAQ's page here.
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Winter 2012
Q: How do I enroll in the Johns Hopkins US Family Health Plan?
Q: I am 62 years old, how will the new National Defense Authorization Act (NDAA) affect my enrollment in the Johns Hopkins US Family Health Plan?
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Fall 2011
Q: Can my spouse and I get treatment for infertility under the Plan?
Q: (The cost of my prescription copay just went up.) Is there any way I can save on medications I have to take every day?
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Summer 2011
Q: What should I do if I have a true emergency?
Q: What if my primary care provider isn’t available. Who can I call if I have a health question after hours?
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Spring 2011
Q: Do I have to sign up for Medicare Part B?
Q: When do I show my Medicare card instead of my USFHP card?
Q: How do I find out what services are not covered by USFHP?
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