I have been told that it takes a long time to get an appointment at UHS. Is that true?
What should I do if there is an emergency?
How much does it cost to be seen at the UHS Clinic?
Can I have my own doctor at UHS?
Where is the closest pharmacy?
Can I get a prescription for birth control pills at UHS?
I need to see a specialist. Do I need a referral from UHS?
I received a bill, but I don’t think it’s correct. What should I do?
Our center is located at 401 N. Caroline St., at the corner of Orleans and Caroline Streets, on the second floor (look for the blue awning).
We are open Monday through Friday from 8:00 am to 5:00 pm and every Thursday from 5:00 pm to 7:00 pm.
I have been told that it takes weeks or months to get an appointment at UHS. Is that true?
Not unless you, yourself, choose a later appointment. When you call us, chances are we will be able to offer you an appointment the same day or the next day when you call for an acute problem. When you call for a routine appointment for a physical, chances are you will get an appointment within 2 weeks.
What should I do if there is an emergency?
Call 911 for life-threatening situations. The ambulance will take you to the closest emergency department.
If you need to urgently speak with a physician when the clinic is closed, call the Johns Hopkins page operator at (410) 955-4331, and they will get in touch with the on-call physician for you.
How much does it cost to be seen at the UHS Clinic?
There is no charge for office visits if you are a full-time student in the Schools of Medicine or Public Health, an Intern, Resident, Clinical or Post-doctoral Fellow or a spouse and you have the Student EHP Insurance. There is also no charge if you are a Nursing student and have paid the Health Service Fee.
If you do not have the Student EHP insurance or you are a Nursing student and have not paid the Health Service Fee, we will not be able to see you.
Can I have my own doctor at UHS?
You will be assigned your own doctor at UHS who will follow you for the duration of your studies in East Baltimore. Please call your doctor’s number directly to reach their assistant for any problems or issues or to make an appointment to be seen.
I have a problem that I need to discuss with my physician, but the office is closed. What should I do?
If the problem can wait until we are open, please call your doctor’s number in the morning to speak with his/her assistant.
If the problem cannot wait, please call the Johns Hopkins Hospital’s page operator and ask them to page your assigned physician. If you don't know who your assigned physician is, the page operator will page the UHS nurse practitioner who will return your call.
I do not carry the Student EHP Insurance, but I have a medical problem. Can I be still be seen at the UHS Clinic?
Unfortunately, we are not able to see you at UHS at this time if you are not enrolled in the Student EHP Plan unless you are a Nursing student and have paid the Health Service Fee.
Where is the closest pharmacy?
The Johns Hopkins Outpatient pharmacy is located on the first floor of the Johns Hopkins Outpatient center (JHOC), at 601 N. Caroline St.
There is a second Johns Hopkins Outpatient Pharmacy located at 1810 E. Monument Street, next to the Bank of America.
Can I get a prescription for birth control pills at UHS?
Yes, you may get a prescription for birth control pills from us if you are receiving your gynecological care from us. This means that your annual exams and Pap smear tests are performed at UHS. If you are receiving your gynecological care from a private, non-UHS physician, please contact their office to obtain your prescription.
I received a bill, but I don’t think it’s correct. What should I do?
Call the UHS billing/benefits at (410) 955-3872 and speak with the manager, Darnell Williams, or one of his staff or visit the Billing office in Blalock 144 in the main hospital.
For other billing-related questions, please visit our billing web page.
I need to see a specialist. Do I need a referral from UHS?
There are 2 things you should know regarding referrals:
As a general rule, most Hopkins specialists will not see a patient without a referral from a primary care physician, and many times they may ask to review your records prior to seeing you. This is to ensure that their appointment slots are being used judiciously. Please call or make an appointment with your UHS physician to discuss whether a referral is indicated.
The general rule is that you will not require a referral to see specialists you have established care and are following up with.
Below are a few examples which illustrate these principles:
Example 1: You have a chronic health condition for which you are seeing a Hopkins specialist every 6 months. Should you get a referral from UHS?
Answer: You do not need a referral from UHS for this purpose. You may continue to see your specialist without a referral and the Student Health Plan will cover the full benefit.
Example 2: You recently learned about a disease and you believe that you may have it. You feel that you should see a specialist to diagnose and treat you for it. Should you get a referral from UHS?
Answer: You should contact your UHS physician regarding your concern and come in for an appointment. All UHS physicians are board certified general internists on the full time Johns Hopkins faculty who are trained to recognize diseases affecting adults and, in many cases, can treat you without the need to wait many weeks or months to see a specialist.
