Participating in Your Care

There are many ways to participate in your care at The Johns Hopkins Hospital. We encourage you to speak openly with your health care team, take part in your treatment choices, and promote your own safety by being involved with your care. Watch our patient safety video to learn how you and your family can join us as active members of your care team.

You can begin by reading about your:

• Rights as a Patient(English)
• Rights as a Patient(Arabic)
• Rights as a Patient(Chinese)
• Rights as a Patient(Spanish)

To learn about what to expect during your stay, download a copy of our Patient Handbook, which covers important topics ranging from privacy, patient safety, and medical billing.

For Unresolved Issues Related to Your Rights as a Patient

Patient Relations is available to address issues related to patient rights. Please call 410-955-2273 or send an email to patientrelations@jhmi.edu to speak with a Patient Relations representative. 

If your concern is not resolved to your liking, you may also contact:

Maryland Department of Health & Hygiene
Office of Health Care Quality
Hospital Complaint Unit
Spring Grove Hospital Center
Bland Bryant Building
55 Wade Avenue
Catonsville, MD 21228
Tel. 410-402-8000 or 1-877-402-8218 (toll-free)

or

The Joint Commission
Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Tel. 1-800-994-6610
complaint@jointcommission.org

Patient Handbook

This handbook will familiarize you with hospital services and policies and answer many questions you may have during your hospital stay.
Downloadable PDF

Video Tour

Learn about our newest buildings for patient care.
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