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Guest Services

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Explore the guest services that make your visit to The Johns Hopkins Hospital comfortable and secure. From free wireless Internet access to around-the-clock security, and special services for international patients, we’ve worked to anticipate your every need. 

Stop by Guest Services in the Zayed Tower on the Main Level/Arcade. Our staff can help you with directions, hotels, local attractions, and special requests and can provide information and support for visitors in the critical care and operating room waiting areas. Guest Services is open Monday-Friday, from 8am-5:30pm. Or call us at 410-614-5100
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Patient Handbook

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This handbook will familiarize you with hospital services and policies and answer many questions you may have during your hospital stay.
Downloadable PDF

Video Tour

Photo of Hopkins Hospital state-of-the-art buildings.

Learn about our newest buildings for patient care.
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