Additional Guest Services

Automatic Teller Machines

An ATM is available in the main lobby of the hospital, across from The Gift Shop. It honors most national networks. Another ATM is available in the main lobby of the Outpatient Center.

Ethics Committee

Following discussion with your health care team, if you need to discuss an ethical issue related to your care, a member of this service is available on beeper at all times. To reach a member, dial 410-283-6104. After three beeps, enter your phone number and then the pound sign (#). An Ethics Service member will return your call.

Sign Language Interpreting

Communication is essential to good health care, and we encourage you to make your particular needs known. To arrange for the assistance of a sign language interpreter, call 410-955-2273. TTY is available by calling patient relations at 410-955-6446 during the day or 410-955-5600 evenings and weekends. Assistive devices are available upon request.

Gifts and Necessary Items

Stop by a shop to purchase reading material, cards, flowers, toys, and gifts.

Florist

• The Flower Cart - located in the hospital's main lobby, sells fresh, dried, and silk flowers and a variety of plants. Flowers may be delivered to patient rooms or wired around the world. Open Monday-Friday, 9 a.m. to 5 p.m.; Saturday, 10 a.m. to 3 p.m.; Sunday, closed. 410-955-6822
  Visit the Flower Cart Web site to order flowers

Gift Shops

Libraries

Patients and visitors may borrow books, magazines, games, puzzles and playing cards free of charge from the hospital library. A selection of general medical reference books, large-print books, books on tape, and Internet access are also available.

• Patient Library
  Carnegie 173, Monday through Friday, 9:30 a.m. to 4 p.m. Personal computer and Internet access available.
   
• Family Resource Center and Children’s Library
  Children’s Center 301, 10:30 a.m. to 6:30 p.m., Monday through Friday; noon to 5 p.m. Saturday. Medical and health care information for patients and families, children’s books, magazines and videotapes; 410-955-6442.

Lost and Found

The Security Department operates a lost and found in the Security Administration Office, located near the main lobby of the hospital in the Harvey Building, Room 109. Please call 410-955-5588 for information and assistance.

Optical Services

Wilmer Optical Services offer two locations within the hospital to take care of all your vision-wear needs. The Optical Shoppe by Wilmer, located on the Wilmer corridor, features an upscale eyeglass dispensary with the latest designer frames and high-tech lens options. The Wilmer Vision Center, located on the concourse level of the Outpatient Center, is a full service optical store with an optometrist on-site, and features a wide selection of eyeglass frames and contact lenses. Both locations are open Monday-Friday, 8:30 a.m. to 5 p.m. Call (410) 955-9373 for more information.
> More about the Wilmer Vision Center

Parking

The Johns Hopkins Hospital has several patient and visitor parking facilities, which are open 24 hours a day, seven days a week, and are conveniently located adjacent to the hospital and the Outpatient Center. When using the Weinberg Building or Outpatient Center garages, remember to carry your parking ticket with you. You will need it to pay for parking before returning to your vehicle. Patients and families who need parking over an extended period of time should consider purchasing parking coupons. Coupons are sold in books of five or 10 at a discounted rate. We do not offer a refund for unused coupons.

Coupon books may be purchased at the following locations:

• Cashier's Office, Nelson 161, Monday through Friday, 7:30 a.m. to 5 p.m.
• Weinberg Admitting Office, Monday through Friday, 7:30 a.m. to 5 p.m.
• Broadway Garage Manager's Office, Monday through Friday, 4 p.m. to 9 p.m., weekends and holidays, 8 a.m. to 9 p.m.

> Directions to the Hospital

Pastoral Care

At Johns Hopkins, full-time chaplains, support staff, chaplain interns and residents, as well as a network of community clergy and lay people from a variety of religions, are available to provide patients and families of all faiths pastoral and spiritual care, sacramental ministries, advanced directive consultation and other support services. Learn more.

Pharmacies

Johns Hopkins Outpatient Pharmacies
A rapidfill, complete prescription service that also stocks over-the-counter drugs and supplies.

Outpatient Center Pharmacy
Level 1, Johns Hopkins Outpatient Center
8 a.m. to 7 p.m. Monday through Friday
410-955-3733; FAX: 410-614-3733

Moore Clinic Outpatient Pharmacy
Carnegie Room 224, 8 a.m. to 5:30 p.m.
Monday through Friday.
Phone: 410-614-5611; FAX: 410-614-7114

Monument Street Outpatient Center Pharmacy
1810 E. Monument St.
8 a.m. to 7 p.m., Monday through Friday
9 a.m. to 4 p.m. Saturday
410-502-5735; FAX: 410-502-5734

Weinberg Outpatient Center Pharmacy
Kimmel Cancer Center
9 a.m. to 7 p.m., Monday through Friday
10 a.m. to 6 p.m. Saturday and Sunday
410-955-5747; FAX 410-502-1511

Postal Service

Stamp vending machines, a scale, and a mailbox are located in the hospital's main lobby across from The Gift Shop. Daily pickup is provided by the U.S. Postal Service.

Volunteers

Hopkins has hundreds of volunteers who donate their time and talent to enhance your stay. Volunteers are available in departments throughout the hospital. Many of them enjoy visiting at the bedside, reading aloud, writing, playing games and talking. Volunteers also extend their services by sitting with family members and running errands. If you’d like to find out more, call the Department of Volunteer Services at 410-955-5924.