All patients have a right to have medical information about their care translated into a language they understand. Suburban Hospital provides translation services in any language via a specially designed phone interpretation service. The system allows a conversation to be translated by a certified medical interpreter via a three-way phone. The interpreter can identify the language needed for translation and provide the interpretation. For more information about the system, visitors or patients can ask any nurse on the patient care unit.
The friendly volunteers at our Information Desk in the Main Lobby are happy to answer your questions and help you find your way. They are available Monday through Friday from 8 a.m. to 8 p.m.
Suburban Hospital’s Concierge is available in the Main Lobby weekdays from 8:30 a.m. to 5 p.m. to assist with the admissions process, help you find a wheelchair or guide you to your appointment.
Lost and Found
If you have misplaced an item, please call our security office at 301-896-2500.
Wheelchairs are available in our Main Lobby. Please ask our Concierge or helpful volunteer staff for more information.
Your care is our passion! We want you to have an excellent experience at Suburban Hospital. If we can help in any way, or if you wish to provide feedback, please call our Office of Patient and Family Experience at 301-896-3043.