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Patient and Family Advisory Council

Suburban Hospital’s Patient and Family Advisory Council (PFAC) brings together patient and family advisors and Suburban Hospital clinical, administrative and executive staff, including the chief operating officer, the chief nursing officer and the chair of the medical staff, who meet monthly to foster a culture of patient- and family-centered care. The PFAC is working with Suburban Hospital’s leadership to help transform Suburban to a model of care that engages patients and their families as equal partners in care, exchanging information with them in useful and understandable ways, and encouraging and supporting their involvement in health care. Read the PFAC charter.

Patient- and Family-Centered Care promotes patient and family partnerships in a variety of settings, including:

  1.  At the bedside, as partners in care for themselves or their loved ones;
  2. In participation in hospital operations, such as participating in development of policies and procedures to support patient- and family-centered care; and
  3. In the community, such as helping to educate the community about patient- and family-centered care.

In addition to serving on the PFAC, Patient and Family Advisors work to enhance patient- and family-centered care by serving on hospital committees, councils and work groups; supporting staff and Suburban Hospital leadership in patient- and family-centered activities and initiatives; and acting as sounding boards for implementation of new programs and existing programs across the hospital.

To join the Patient and Family Advisory Council, please fill out the membership application. For more information, call Nancy Miller at 301-896-3043.

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